installing itunes 8.0.2 (64bits version)

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installing itunes 8.0.2 (64bits version)

hi, I have huge problems installing itunes 8.0.2.

I had previously itunes 8.0.1 installed and totally got rid of it because it wouldn't update. so, after reboot, it still won't install.

I extracted the install parts and installed quicktime manually (from another install) but it seems the applemobile services won't install. it just roll back each time. I can provide complete install logs if required, I could install bonjour but not itunes nor the AppleMobileDeviceSupport64.msi.

please, help me clean this mess and install that itunes 64.

homebuilt amd-based, Windows Vista, 64 bits version

Posted on Nov 21, 2008 4:51 PM

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Answer 1

Selth Author

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Nov 22, 2008 1:53 AM in response to Selth

Ok, I managed to solve the issue!

here is how I did.

0 - everything was uninstalled and I rebooted
1 - installed quicktime from a sepearate install package
2 - extract all the msi from apple's itunes64install.exe
3 - install bonjour using 'msiexec /i bonjour64.msi /log bonjour.log'
that will log all the errors and do install only bonjour. I got a crash on the end and used this command to make sure everything was installed properly: 'msiexec /fa bonjour64.msi' . this means basically "repair and force reinstallation of all files".
4 - one reboot after, I attemps to install the apple mobile package... and it fails, rolling back. I created an entry in the registry to get it to be run once at start, when my session is opened. to know how to do that, consult this: http://www.pcreview.co.uk/forums/thread-1578294.php and use the command 'msiexec /i c:\path\applemobiledevicesupport64.msi'
5 - on reboot you wil see the same install and no failure! amazing.
6 - install itunes64. if it fails, add to the registry an entry to do a 'msiexec /fa itunes64.msi', that did it with me.

and after a reboot, I got itunes, iphone and all working fine.

recommendations for the future: apple guys learn to make proper install scripts.

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Answer 2

therocis

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Nov 22, 2008 3:24 AM in response to Selth

Same problem... but perfectly timed solution. Just reinstalled with 64-bit on my laptop and came across same problem. Well done Selth.

I didn't get the crash or the errors with the other 3 & 4 but I had run "regsvr32 vbscript.dll" before I found this solution.

Just a note on 2 - to extract the MSI's from the installer run the following:

itunes64install.exe /extract "C:/folder_location".

Good luck and hope solution works for you.

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Answer 3

aakuns

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Jan 14, 2009 3:38 PM in response to therocis

hi there. I tried following the registry editing instructions but wasn't sure if I had turned on autologon. I added a "1" to "autologonchecked" since I didn't see anything else to change. Then I added a string to the runonce area, and put in what you said. Since I put my .msi file directly in C:\, should I change the path to 'msiexec /i c:\applemobiledevicesupport64.msi' ? I tried a few different ways but nothing worked. What am I missing? Much appreciated!

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Answer 4

aakuns

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Jan 14, 2009 4:24 PM in response to aakuns

nm got it to work. just had to try the normal method of installing the service after turning everything else off that might screw it up. not sure what process was doing it but yay...

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