4g iPod not showing up in "Devices"

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Level 1

10 points

4g iPod not showing up in "Devices"

I'm not sure how important this is since it will sync my older 4g iPod, but when I open Preferences in iTunes, only my new iPod Touch shows up under "Devices". Is my older gen. iPod not considered a device or does it just not matter?

iMac G5, Mac OS X (10.4.3)

Posted on Nov 22, 2008 2:46 PM

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Answer 1

pputnam

Level 3

623 points

Nov 22, 2008 3:36 PM in response to Brad Hedrick

I think that whatever device is connected is the one that shows up.

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Answer 2

Brad Hedrick Author

Level 1

10 points

Nov 23, 2008 11:23 AM in response to pputnam

My iPod Touch shows up in there all the time including when there is nothing in the sync, the 4g doesn't show up in there even when it is the device being synced... Crazy.

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Answer 3

atlaka

Level 1

0 points

Nov 23, 2008 5:43 PM in response to Brad Hedrick

The exact same thing has happened to me. I have Mac laptop, purchased my Shuffle first and it always showed up as a device in iTunes. I purchased an iPhone last year, and now my Shuffle does not appear when I plug it in via the USB cord. So at this point I can't update/change any songs on my Shuffle - although I believe it is charging when it's plugged into the computer. Any suggestions?

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Answer 4

pputnam

Level 3

623 points

Nov 23, 2008 5:52 PM in response to atlaka

Try this:
http://support.apple.com/kb/TS1410?viewlocale=en_US

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Answer 5

Nov 23, 2008 6:01 PM in response to Brad Hedrick

Hi Brad,

I'm not certain this will apply to an iPod but I doubt it will hurt to try: Using Apple TV as an EXAMPLE.
Main Help Page Index

If your Apple TV doesn't appear in iTunes
If your Apple TV doesn't appear in the iTunes window (below Devices), note the following:

◼
Make sure your Apple TV is turned on and connected to your network. To check your network settings on your Apple TV, choose Settings > General > Network.

◼
Choose iTunes > Preferences, click Apple TV, and make sure “Look for Apple TVs” is selected.

◼
If the Firewall service is turned on (in the Sharing pane of System Preferences), make sure “iTunes Music Sharing” is selected.

Carolyn 🙂

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Answer 6

Brad Hedrick Author

Level 1

10 points

Nov 25, 2008 3:13 PM in response to Carolyn Samit

Thank all, for the suggestions, none of them worked though. I guess it really doesn't matter since I can still sync my 4g iPod, I was just curious why it didn't show up and my Touch does. I mean, it clearly recognizes it as an iPod and I have two different libraries to maintain them both, so I guess it's just a quirk. Maybe the older ones don't show up. I wonder if anyone else still running a "dinosaur" like my old black and white, small screen, 4g iPod has it appear in "devices".

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