4 Replies Latest reply: Nov 27, 2008 2:30 PM by j.v.
slimgeo Level 1 Level 1

I have an AT&T 2Wire Gateway 2710HG-B router for my fixed IP Internet connection and a Panasonic security camera on a fixed IP address 192.168.x.x.

I would like to Forward Camera Port so that I can access the camera remotely over the Internet.

I would prefer to have a software do that for me, if there is any, but if there isn't, I would do it manually.

Can someone provide information on how to access my camera using my fixed IP number?


G5, Mac OS X (10.4.11)
  • BDAqua Level 10 Level 10
    Hi slimgeo, and a warm welcome to the forums!

    I think you should try this...

  • j.v. Level 5 Level 5
    I have a Qwest 2-wire 2710HG DSL modem. I'm assuming that the setup is very similar. I also assume that the Panasonic camera has a built-in webserver?

    So, in your router, click on the firewall icon, then click on Firewall Settings and enter your router's password. Select your network camera from the pulldown menu list. Click on the Allow Individual Applications button, then click on Add a new user-defined application link that is underneath the applications list. Make up a name -- for example, "netcam," for the application name field. it's just for the list of available applications. Enter some random port number (the same number) in the "from port" and "to port" fields. I would suggest picking a number in one of the many "Unassigned" ranges found on this list, such as 16988. Map to host port 80. Leave the application type as None.

    This should have you set up so when you are afar, and you http to your home network domain name, it'll port forward to your network camera web server. For example, let's say you got a free dynamic hostname from dyndns.com. Then when you are afar, you go to http;//slimgeo.dyndns.com:16988 (notice how I have specified the port number by appending a colon, followed by the port number, to the hostname). Inbound http traffic arriving at your home network's router's port 16988 is cross-strapped to port 80 on the inside of your home LAN and forwarded to your network camera. On the inside of your home LAN, all is as normal, you connect to your network camera just as you have been doing.
  • slimgeo Level 1 Level 1
    Thank you for the response.

    Would you please clarify? In the instructions, you do not mention adding the IP number of the camera which is anywhere. This makes me wonder how is the router going to know which IP port to forward.

    I tried to follow your instructions but it did not work.

  • j.v. Level 5 Level 5
    The Qwest rendition of the 2wire 2710 modem has its own built-in name-to-IPAddress resolver. I would think that yours does, too, since it's a 2710. When you goto (or whatever the IPA is for your modem), do you have a "firewall" icon along the top on the far right? If so, click on it. Then, you have three submenu listings below that, listed left to right, the middle one says "firewall Settings?" If so, click on that. That brings up an "Edit firewall settings" webpage on my modem. On that page, there is a line that says Select a computer and there is a dropdown menu to the right of that. Click on that dropdown menu.

    Again, I'm assuming your camera has its own builtin webserver. Does it? If so, that means that you probably gave it a name when you were configuring the camera. It should show up by name in the drop-down menu that I just told you about in the above paragraph. Select the camera by name on that list. The modem will resolve the camera name to its LAN IPA -- it has its own rudimentary DNS for devices affiliated to your LAN. So you don't need to worry about the IPA of the camera. That is why you can leave your modem set up as DHCP and port forward to either DHCP or static (i.e., all of your) devices on your LAN. At least my 2710 is capable of this.

    So, continuing onward, in on that page, there is, on my modem, anyways, a scrollable pane with a bunch of applications listed in it. Right under that scrollable pane, there is a link that says "Add a new user-defined application". So, assuming that your modem config pages are still mirroring mine, click on that link. (This is with your camera name as the one actively displayed from the dropdown menu in above.)

    Now you should be able to do (again, assuming our two 2-wire 2710HG modems and their config softwares are essentially clones of one another) what I said in my earlier post: give this profile a name (e.g., "HomeNetCam"), leave it as TCP, and in the "Port (or Range): From: ▭ To: ▭" fields, enter your choice of "Unassigned" port number that you chose from this list in both "from" and "to" boxes (in my previous post, I used the arbitrarily chosen example port number of 16988), and in the "Map to Host Port: ▭" box, put 80 or 8080 or whatever port your camera is expecting you to access its builtin webserver on. I don't have a Panasonic camera, I have a TrendNet, and while I can change the port to which I would connect to view the real-time webcam image, I left it set to default port 80. So in my case, I would map to host port 80. Now that I think of it, that is something that you should doublecheck in your camera, to see what port you access the image on. I've seen a couple of cameras that used the default port number of 8080 for its built-in web server.

    One other thing, when you are outside your home LAN, like at work or something, you're not trying to connect to, are you? You are aware that 192.168.x.x addresses only have meaning inside your local LAN, right? You need to connect to the external WAN IP that your ISP, AT&T, assigned to your modem. On my modem, if I click on the system icon on the top, then on "Status," the "Gateway IP Address:" is the address that you need to be connecting to. Be aware that your ISP can change that on you at will. That's why I suggested you look into getting a free dynamic host name from an outfit like dyndns.com and installing their dyndns updater software to keep their DNS server updated whenever AT&T changes your (dynamically assigned) external WAN IPA on you, so when you would connect to slimgeo.dyndns.com you can always get routed back to your home network.

    But, in summary, if your 2-wire 2710HG modem is like my 2-wire 2710HG modem, it doesn't need you to tell it what is the IPA of your camera, it knows how to resolve it from your camera's name.

    If you need any additional help with the modem setup, if you launch your Terminal.app program (in /Applications/Utilities) and copy and paste the line of green text that follows into the Terminal window and assert the return key, you'll get an email address for me. If you were to send me your email address, I could send you some screen shots of my modem set up, should the above stuff still not resolve your issue. If you do that, post back here to let me know that I need to check that account.
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