Does Restore remove the firmware upgrade??

Question

Level 1

5 points

Does Restore remove the firmware upgrade??

I asked this before with no reply. Does any one know the answer?

Also, since all my apps and music are on iTunes then I can just sync to get all them back on phone after restore correct?

What about contacts? They are on sim card right?

iPhone 3G, Other OS

Posted on Nov 24, 2008 1:41 PM

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Answer 1

Nov 24, 2008 1:43 PM in response to Chad711

Restore does not remove the firmware update - you're restored to the current firmware on the phone.

You sync after a restore, and the apps/music/etc. are restored. Contacts are synced from your computer (Outlook or Windows Address Book on a PC, Address Book on a Mac). The iPhone does not store anything on the SIM card.

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Answer 2

Tamara

Level 6

13,744 points

Nov 24, 2008 1:49 PM in response to Chad711

Restore will restore the phone to the most recent firmware.

Contacts are not stored on the SIM. They are synced from Outlook or Addressbook with Contacts on the iPhone.

You can sync your apps back to the iPhone after doing a restore.

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Answer 3

Nov 24, 2008 1:50 PM in response to Chad711

When restoring your iPhone with iTunes, your iPhone is erased followed by re-installing the current firmware version, which is 2.2.

After 2.2 is re-installed, you will be prompted to restore your iPhone from your iPhone's backup, which is created and maintained by iTunes. This is the default selection. Your iPhone's backup is updated if needed as the first step during the sync process. There is another selection to restore your iPhone as a new iPhone, or not from your iPhone's backup.

This must be followed by a sync to re-transfer select iTunes content including apps, photos transferred from your computer to your iPhone, and if you sync contact info, calendar events, and bookmarks with a supported application on your computer.

Your iPhone's backup includes data such as most iPhone settings, email account setting, SMS messages, notes, recent calls, call favorites, photos captured by your iPhone, 3rd party app settings and any data created and stored by a 3rd party app, and contact info.

As already provided, the iPhone is designed to be synced with a supported application on your computer for contact info. Not a good idea to depend on your iPhone's backup for this data along. Contact info is not stored on your iPhone's SIM card.

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Answer 4

Chad711 Author

Level 1

5 points

Nov 24, 2008 1:56 PM in response to Allan Sampson

This firmware has made things horrible for me. Mainly calls and text messages. Before this my phone worked perfectly! Now I'm ready to pull my hair out over it!

Text messages hang when I send them. The status bar for sending will move along nicely and then at about 90% it stops and sits there for sometimes over a minute and then it either sends or give me an error and I have to try and send again.

Phone calls will not end properly. When I hit END CALL it sits there and states "Ending call" and will take a minute or so before it will end the call. The call is actually over as the other person has hung up already but it just sits there like it's having a hard time responding.

What do I do about this? Report this to apple? How? I see no email forms to send them emails.

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Answer 5

Nov 24, 2008 1:57 PM in response to Chad711

You can submit feedback to Apple: http://www.apple.com/feedback/iphone.html.

For technical support from Apple, visit an Apple Store or call 1-800-MY-IPHONE.

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Answer 6

Chad711 Author

Level 1

5 points

Nov 24, 2008 2:18 PM in response to neuroanatomist

thank you, I left feedback. I doubt going into a store will get me any where with firmware. Sounds like I am stuck w/ it until they patch it.

I just purchased two iPhones for a family plan and this isn't the experience I expected to have after owning for two weeks. All this talk about how great Apple OS is makes me wonder what is really so great about it if they can't get a simple firmware upgrade done proper. Google 2.2 iphone and read how much issues people are having. It's uncalled for.

We did not upgrade the firmware on the second iPhone (THANK GOD) and it still works just fine like mine did before 2.2.

Thanks Apple. If I want compatiablity issues I have Vista...

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Answer 7

Tamara

Level 6

13,744 points

Nov 24, 2008 3:06 PM in response to Chad711

We've update 3 iPhones and all have been flawless so far. No matter how good an update is, there will always be people who have problems as much as we'd all like to have perfect updates.

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Answer 8

deggie

Level 10

167,739 points

Nov 24, 2008 3:19 PM in response to Chad711

It isn't your iPhone it is the AT&T network in the Metroplex. I had a call fail while on LBJ and then while at a Starbucks in Grapevine I had WiFi connection and speed problems on their network. Also had problems connected tech support with them (we're currently doing maintenance). It was at this point and tried to call them and could not place any calls, and disconnecting took forever. Did the usual reset, what finally worked was turning off 3G and moving to EDGE. According to them they are having a 3G network problem in our area. I personally think it was caused by not using Terrell Owens enough in the maintenance plan.

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