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iphone 3g won't restore

9031 Views 14 Replies Latest reply: Mar 30, 2009 7:38 AM by redamaleki RSS
jsechri Calculating status...
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Nov 24, 2008 5:17 PM
im new to the forum so hello everyone. i bought my 3g about two months ago and it has been great since. while trying to update it this morning there was error and it didnt finish the update. well i tried to restore it several times today which included completely deleting itunes and reinstalling it and still i get no where. it says that it is restoring and on my comp screen the status bar will get nearly full and the status bar on the phone will get completely full but nothing else happens...does anyone have anything that could help me out...my phone is currently unoperable and its not so much fun...any help would be appreciated thanks
Windows XP
  • Darkoth Calculating status...
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    Nov 24, 2008 5:27 PM (in response to jsechri)
    Well if it's almost done... and just isn't finishing... then go ahead and try to restart it by holding the lock, and home button for 10 sec, and it'll restart the phone. (it's going to erase anything) And see what comes up. If it comes back and is working... make sure the update actually went through, and if it didn't re-sync it. (Just a suggestion)
    Dual 2 G5, Macbook, iPhone, Air Port,etc..., Mac OS X (10.5.5), APP, and ASR Certs
  • Darkoth Level 1 Level 1 (25 points)
    Currently Being Moderated
    Nov 24, 2008 5:36 PM (in response to jsechri)
    Re-sync it to itunes, and it'll ask you to up-brick it... and that'll go away...
    Dual 2 G5, Macbook, iPhone, Air Port,etc..., Mac OS X (10.5.5), APP, and ASR Certs
  • Darkoth Level 1 Level 1 (25 points)
    Currently Being Moderated
    Nov 24, 2008 5:47 PM (in response to jsechri)
    No... full restores take several hours... it took mine about an hour and 1/2 when I did mine about a week ago. So it could be that you aren't waiting long enough... I'd leave it overnight tonight, and come back to it tomorrow morning and see if it's done...
    Dual 2 G5, Macbook, iPhone, Air Port,etc..., Mac OS X (10.5.5), APP, and ASR Certs
  • Llahmone Calculating status...
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    Dec 1, 2008 5:48 AM (in response to jsechri)
    I am having the same issue. My iphone is still stuck. I have waited at least an hour. On the phone itself, the status bar is completely full. On the computer it is over half complete. Has anyone found a fix for this issue?
    Toshiba, Windows XP
  • guynoir Calculating status...
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    Feb 1, 2009 7:32 AM (in response to Llahmone)
    I'm having the same problem as described in this string, but it didn't seem to come to conclusion. I've tried to restore multiple times, even overnight, and it just gets hung up with a message in ITunes that says verifying software and the IPhone shuts down.
    IMAC g5, Mac OS X (10.4.3)
  • sitkashel Calculating status...
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    Feb 1, 2009 11:02 AM (in response to guynoir)
    I, too am having a RESTORE issue, but mine is a bit different. The phone is linked to iTunes, but then I am being asked to either insert SIM card (it is) and/or use a SIM PIN, which I am not familiar with. I am new to the phone, and this is the first time I have been asked to restore the iPhone. How do I locate/learn my SIM PIN? anyone?
    compaq laptop, Windows Vista
  • rwblatt Calculating status...
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    Feb 1, 2009 11:31 AM (in response to jsechri)
    Count me among the ranks of users in limbo. All those checking this forum topic because they are stuck too, should reply so this gets attention from Apple.
    Acer Aspire, Windows Vista
  • mavrck89 Calculating status...
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    Feb 11, 2009 8:58 PM (in response to rwblatt)
    i have same problem. Did 4 restores now and its unable to complete the restore.
    iphone 3g, Windows XP
  • the5days Calculating status...
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    Mar 2, 2009 6:22 PM (in response to mavrck89)
    Count me among the list of frustrated users. I have the 3G and when I went to apply an update to 2.0 it never finished and I had to bring it into the eh store to have them do it. I've been getting the bloody reminder every time I start up iTunes that there are updates waiting. I've been pushing it off for weeks given the last experience I had but I had hope Apple would get their act together with this latest update. I did the same thing as everyone else. It run but never finishes. I let it go for a few hours and finally killed my iTunes process (running on Win/XP). I try to bring it back up and says to plug it into iTunes. It then starts restore again seems to get all the way through (based purely on the status bar) but never finishes. They need to get this process cleaned up or they are going to start loosing new customers as the word is getting out. I'm now looking at the an alternative for work phone due solely on this experience.
    Dell Latitude, Windows XP Pro
  • wbrom42 Calculating status...
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    Mar 29, 2009 8:11 PM (in response to the5days)
    I am having the same issue. I am taking mine to an Apple store tomm.
    HP, Windows Vista, iPhone
  • redamaleki Calculating status...
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    Mar 30, 2009 7:38 AM (in response to jsechri)
    I am also exeperiencing the same issue on my DELL machines with Windows XP. When I use it with Vista however, everything works flawlessly. Does anyone know if the is a XP specific issue, or maybe a hardware conflict on Dell machines?
    Dell, Windows XP Pro, Dual boot Vista

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