5506 Views 10 Replies Latest reply: Nov 25, 2008 4:40 PM by GregF-ATL
The phone is not formatted for one or the other. Its a separate computer.
If your computer does not recognize it, and the phone is working, then the problem lies in your computer.
Uninstall all apple software from your computer.
Itunes, (you won't lose your backups and data)
Apple Mobile Device Driver,
Download and reinstall the latest version of itunes.
(I recommend not starting Bonjour unless you need it, but thats just me).
Then plug the phone in again.
Someone claimed the other day that 64bit Xp Platforms are not properly supported by iTunes. I don't know if that is true or not.
Message was edited by: icebike
The iPhone is not PC/MAC/Linux. There is no way to reformat it to one OS or another.
If you want to sync it with your PC, you will lose all the information on it (I don't know how to migrate the backup files between Mac and PC, and I doubt that you could do such a thing, given the inherent differences between the OS's)
Well, as I said, another poster stated that 64bit XP might not be supported.
According to Apple's page:
Windows XP Service Pack 2 or later, or 32-bit editions of Windows Vista
64-bit editions of Windows Vista require the iTunes 8 64-bit installer
QuickTime 7.5.5 or later is required (included)
200MB of available disk space
The Other poster said it would sync, but it would not install using 64bit XP. I don't know if this is true, because I have 64bit Vista.
I do know that it works find in 32bit XP, running in a virtual machine on Linux.
Before messing around more with your phone, I'd call apple support and see what they recommend for your platform.