Cannot install quicktime on MacBook Pro

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Level 1

5 points

Cannot install quicktime on MacBook Pro

I downloaded the QuickTime for Leopard 7.5.5 onto my MacBook Pro. Trying to do the install, I get the message "This package installs a version of QuickTime that is not intended for your computer." What gives!

I'm on OSX 10.5.5 on the Intel platform. If this is not "Leopard", what the H... am I on???

MacBook Pro, Mac OS X (10.5.5), 30" Samsung Monitor, 8 GIG RAM, 1TB secondary mirror

Posted on Nov 25, 2008 7:47 PM

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Answer 1

Ricktoronto

Level 6

11,560 points

Nov 26, 2008 11:35 AM in response to LeePenn

Check your current version , download it again and chill.

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Answer 2

Nov 26, 2008 12:05 PM in response to LeePenn

I am having the same problem. Tried removal, cleaning the caches, restarting and while I can download, I cannot install any version of Quicktime. May have to go back to my Time Capsule and restore all folders and files and try again. This didn't happen until the latest update of Quicktime. Any help?

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Answer 3

Nov 26, 2008 12:41 PM in response to LeePenn

Okay, so I was able to resolve! I peformed a Mac software update via the apple and it updated it all automatically. Itunes now works and plays the video files without the error message anymore.

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Answer 4

LeePenn Author

Level 1

5 points

Nov 26, 2008 5:20 PM in response to dwaterboy2

I also ran a software update and downloaded 6 different updates including Quicktime 7. In any case, Quicktime is now installed and working properly. I have the Pro upgrade code and now just need to apply it.

As a new Apple user, I was confused by the terminology Tiger vs Leopard OS versions. Finally figured out that Leopard is the Intel version of the OS and Tiger is for non-intel machine.

I made the mistake of trying to install the Tiger version of Quicktime. I think this farkled something on my Macbook Pro before the installation finally failed with a message about inappropriate OS version. Somehow, its installation screwed up something else as I was able to install the very same Leopard version of QT on another Mac that I have. It was not a download file problem.

Post-Software update, all is now well.

Thanks
Lee

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Answer 5

Nov 26, 2008 7:57 PM in response to LeePenn

Just for the record, Leopard or Tiger can be on either an Intel machine or PowerPC machine.

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Answer 6

LeePenn Author

Level 1

5 points

Nov 27, 2008 8:25 AM in response to powerbook1701

When you get Info on your system, it tells you the version but not if you are on Tiger or Leopard. How do you tell the difference????

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Answer 7

Nov 28, 2008 6:22 PM in response to LeePenn

Tiger is anything 10.4.x (x=1 to 11) Latest version is 10.4.11
Leopard is anything 10.5.x (x= 1,2,3,4,or 5) Latest version is 10.5.5

Depending on when you bought your mac, it probably came with either 10.4.x or 10.5.x

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Answer 8

antskong

Level 1

0 points

Jan 7, 2009 6:25 PM in response to LeePenn

I accidently deleted the original quicktime software from my Macbook late 08. I downloaded the quicktime and i cant install it as i also get this message "This package installs a version of QuickTime that is not intended for your computer" . I've done all the updates for my mac since there is not updates available when i click on the software update. Please help..

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