3 Replies Latest reply: Nov 27, 2008 8:31 PM by roaminggnome
nugerox Level 1 Level 1 (0 points)
i was curious as to what happens when you plug your iphone into itunes and click restore.
will i lose all my contacts and pictures?
and will it make the backlight on my iphone work?

Windows Vista
  • roaminggnome Level 10 Level 10 (94,115 points)
    A restore may help your iphone - it is one of the troubleshooting steps. Page 141 of the manual:

    "If you restore, the latest version of iPhone software is reinstalled, default settings are
    restored, and data stored on iPhone is deleted, including downloaded applications,
    songs, videos, contacts, photos, calendar information, and any other data. In iTunes,
    you can also restore from a backup without deleting data stored on iPhone.
    Deleted data is no longer accessible via the iPhone user interface, but is not
    permanently erased from your iPhone until it is overwritten by new data. For
    information about permanently erasing all content and settings, see “Resetting
    iPhone” on page 109. "


    I gave you the link to the Apple article to determine hardware failure earlier. If those steps or a reset, restore don't work then you need to call or visit Apple for a replacement.
  • nugerox Level 1 Level 1 (0 points)
    will it make the backlight work?
  • roaminggnome Level 10 Level 10 (94,115 points)
    There is no way to know if it will make it work. If it is a software problem it may, if it is a hardware problem, it will not.

    I provided this info to you earlier. It has not changed.

    If the tips in the manual and the help article I provided to you don't work, then you need to call or go to Apple.