bwg76
Aug 23, 2010 6:51 AM
in response to munchnstuf
Level 1
(10 points)
Aug 23, 2010 6:51 AM
in response to munchnstuf
My late 08 MacBook Pro has had the same issue since I purchased it. I have never been able to take it in, though, as it's my only computer (for work)...until now. I have been watching this topic for a while though, in hopes of figuring out what is happening. Note: I haven't had a chance to read all the responses here, so hopefully this is not a duplicate question. If it is, sorry.
My question: for the people that have taken their MacBook Pro in for repair, are they repairing these machines in house with the Genius techs? Here is why I ask...
I have had other Macs (iMac, PowerBook, MacBook, MacPro) taken into the store and all the work (diagnosis, stress tests, etc) is performed in the store. The genius always asks 100 questions, one of which being have I restored my machine, reinstalled OS X, etc...and then asks what I've loaded (3rd party) onto the machine that could possibly be an issue...
Except this time. I told the Genius what was wrong. Simply that the screen blinked, has for at least 18 months, and there are complaints with this model. He asked me simply what I meant by "blinked." I showed him the YouTube video someone posted here, and he looked at me, and immediately told me he was opening an order to send my computer offsite to a repair center and they could diagnose and repair this issue for me, as long as I agree...and that my HD may be erased.
I found this odd. I have never had the Genius tell me I had to have something sent off site. Does this mean that (a) they now know of this issue and are keeping it off site for some reason or (b) that they want to know what is happening with this issue and are sending them somewhere to have people who can diagnose this better than Apple because they haven't gotten to the bottom of it? Or am I imagining things? And why erase a hard drive if it's a video issue? I thought that was a strange event, as I have had other repairs much worse than this (my white iMac with video issues) and they NEVER touched my HD.
Any thoughts? In the meantime, when they call back in 3-5 days, I will hopefully have answers and share.