2517 Views 2 Replies Latest reply: Nov 29, 2008 9:37 AM by dukeblue17
If the button does not physically work then it is broken, no software will fix it. But you said you were able to reset it, so it seems to be functioning at some level. When you have the phone on and push it does the phone go to sleep?
Your only options are going to an Apple store for replacement or calling the support number for replacement.
No it doesn't go to sleep at all. It doesn't even power off. But the weird thing is that when I do the soft reset plugged into a power source, it starts up normally and then the "slide to power off" thing comes up...so it seems like it lags or something.
I guess I'll get it replaced from the store--there's no point in fixing something that I just got. Ugh I just wish the store wasn't so far away lol
Thanks a lot anyways,