Video Ram failed, won't boot from Leopard Install Disk

Question

Video Ram failed, won't boot from Leopard Install Disk

Hello,

Recently, I ran the techtools software, and got a report that my video ram had failed. It was suggested that I attempt to reinstall OSX. I put in the Leopard install disk, click the install or setup button or whatever it is, click to restart. When it restarts, a gray screen comes up, but the computer never actually boots up, from either the DVD or my hard disk.

Any suggestions?

Macbook, Mac OS X (10.5.5)

Posted on Dec 1, 2008 9:41 AM

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Answer 1

Dec 2, 2008 1:10 PM in response to Joshua Hawkins

Welcome to the Apple Discussions!

Since your MacBook is still very new, you shouldn't have an problem with the DVD. If I were you, I'd call AppleCare Support and have someone walk you through re-installing Mac OS X. However, I really doubt this will help resolve what seems to be a hardware failure on your MacBook. Hopefully the folks at AppleCare Support can help figure out if you need to send your MacBook in for repairs.

-Doug

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