7613 Views 3 Replies Latest reply: Dec 1, 2008 1:13 PM by Chris CA
The only contact for iTunes store issues is thru email
Go here -> http://www.apple.com/support/itunes/store/browser/
And sometimes Online Chat (a new feature) is avalable.
Go here -> http://www.apple.com/support/itunes/store/creditcard/
and scroll to teh bottom of the page.
Yes, Thanks! I swear the "Chat" feature wasn't there earlier, but I did find and use it just now.
The tech was capable, the support was good. He said they're unable to issue credits before the details are worked out between the fraud teams at Apple and my bank. He has enough details to get started at Apple.
I got hints from the bank that they'd issue provisional credits for the funds, but first I had to contact Apple and get their people working on it, then relay the results to the bank.