14 Replies Latest reply: Jan 20, 2009 6:23 AM by cliff kearns
Bruce Kittle Level 1 Level 1 (0 points)
My hard drive icon came up missing. I cannot bring it up on my desktop or access my hard drive directly. I can still get to my apps, desktop, documents, and my system name folders which show up in the finder window but I cannot access any folders in my hard drive which is ALL of my work! What the ** happened to it? All of my clients work is on there and I can't bring it up??

iMac 2.4 Intel Core 2 duo 24", Mac OS X (10.5.2), 4 gig of ram
  • baltwo Level 9 Level 9 (61,825 points)
    Open a Finder window, select column view, and navigate up to the boot volume level. Double-click any root-level folder. BTW, CMDSHIFTA and CMDSHIFTU bring up the /Applications and its /Utilities subfolder. Finally, Desktop->Finder->Preferences->General->check Show items on Desktop for Hard Disks.
  • Bruce Kittle Level 1 Level 1 (0 points)
    I have found a way to get to the hard drive by searching for a known folder on the drive. I then set up a temporary fix by dragging the hard drive icon that showed up in the finder window onto my dock. This allows me access to my stuff but I still cannot go through the desktop to get to my hard drive. What the ** is going on?
  • Bruce Kittle Level 1 Level 1 (0 points)
    BTW I have already checked any known settings. They are all checked correctly. I have zapped the Pram. I have rebooted. For some reason my remote access was on and I turned it off. What does show up on my finder window under my computer name is XXXXX XXXXXX's Computer/ Network/ ... nothing. I open the network info and under kind it says Neighborhood.
    This all I got. Don't know where to go from here.
  • baltwo Level 9 Level 9 (61,825 points)
    Create a new admin user account, log into it, and see if the problem persists. If so, then something's corrupt in the original. If not, then it's system wide and the first thing to try is to install a COMBO update. Since both of your machines are running obsolete versions, I suggest the 10.5.5 COMBO, repairing permissions, and restarting. If that solves the issue, run Software Update for anything else that's available, install, and repeat. if no more updates show up, repair permissions, and restart.
  • Bruce Kittle Level 1 Level 1 (0 points)
    Did as you recommended, to no effect. What now?
  • baltwo Level 9 Level 9 (61,825 points)
    Assuming the problem's system-wide, since you didn't say you create another admin user account, it's time to do an Archive & Install, followed by the COMBO update, and any other little pieces that might be available. if you didn't create the admin user account, do that, and report back.
  • Francine Schwieder Level 6 Level 6 (19,040 points)
    Sounds like the invisible bit got set for your drive. Try launching Terminal from your Utilities folder and then copy and paste this command into the Terminal window:

    sudo chflags nohidden /

    Press the return key. You'll be asked for your admin password. Type it carefully as it won't be echoed to the screen in any way whatsoever and press the Return key again. For more information about the invisible bit, see this article:

    http://www.pinkmutant.com/articles/invisible.html

    If you added a Spotlight comment to the drive, you'll need to carefully read the bottom section of the article on Leopard, invisiblity and Spotlight, and run the xattr command described.
    Francine


    Francine
    Schwieder
  • Bruce Kittle Level 1 Level 1 (0 points)
    THANKYOU!THANKYOU!THANKYOU!THANKYOU!THANKYOU!THANKYOU!THANKYOU!
    I can't thank you enough. What kind of program or utility could have caused this? I added a recent program called Kookoo clock lately that I downloaded from Apple's sight. It just chimes on the hour.
    I can't think of anything else that might have been culprit.
  • Bruce Kittle Level 1 Level 1 (0 points)
    Oh yeah, the thankyou's were of course for the fix. It worked.
  • Francine Schwieder Level 6 Level 6 (19,040 points)
    So far the only cause that is reproducible is adding a Spotlight comment to the drive in Leopard. The invisible bit would then be set when Spotlight indexing ran. This MAY have been fixed in one of the point upgrades in Leopard. Or at least mitigated. But the general problem has been occurring since Tiger, and I have never seen any explanation, nor even any theory, about what might be causing it. I don't think you should blame your KooKoo clock. Something is coo-coo in the Finder, and whatever it is got introduced by Apple in Tiger, and has carried over to Leopard. Perhaps re-writing the Finder for Snow Leopard will finally fix it.... One can hope. Some people have reported working quietly away and seeing the drive icon vanish off the Desktop, without having done anything at all except run their normal programs.
    Francine


    Francine
    Schwieder
  • ndelc Level 1 Level 1 (120 points)
    I noticed that problem today as well, and tried your fix. It worked! Thanks so much for the help!
  • hbdakilloer Level 1 Level 1 (0 points)
    Hi Francine,

    can't thank you enough, searched a while to fix this problem. It's so widespread, can't believe Apple hasn't in some way addressed this issue. Compared your jan 2006 posts to this, can't help but notice how simple the solution has become.

    Thank you again. Best wishes,

    Hon Sum
  • Francine Schwieder Level 6 Level 6 (19,040 points)
    It's so widespread, can't believe Apple hasn't in some way addressed this issue. Compared your jan 2006 posts to this, can't help but notice how simple the solution has become.


    Heh heh, yes, so far the only Apple response to the problem has been to add the command for a simpler fix. While that is nice, it would be even nicer if someone could discover why it happens! So far the only known, reproducible case is the one in Leopard where adding a Spotlight comment to a drive would cause the drive to become invisible when the mds process ran. I've never seen any explanation for any of the OTHER cases where it happens.
    Francine


    Francine
    Schwieder
  • cliff kearns Level 1 Level 1 (5 points)
    I too ran into this problem today and your solution worked perfectly.

    There are numerous other threads addressing this issue which recommend booting from startup disc, backing up files and reinstalling...etc

    Admins should sticky this discussion.

    Thanks so much