Itunes Library is not locating music

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Level 1

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Itunes Library is not locating music

Hello. I have my music on an external hard drive and Itunes no longer recognizes where any of my music is. My entire library does not play. I have went to the preferences tab and made sure Itunes still has my external hard drive chosen to store the itunes music file. I am not sure if I have to delete my entire library and re upload it again? Or is there a button i can push that will refresh the library and make it realize where the music is being stored? Any information is appreciated. Thank you!

Windows Vista

Posted on Dec 1, 2008 10:21 PM

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Answer 1

Katrina S.

Level 7

24,131 points

Dec 2, 2008 6:09 AM in response to aaramos2

Did you open itunes without the exHD connected? That could cause the problem.
Or did you plug something else into a USB port and the exHD's drive letter changed from like F: to G:?

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Answer 2

aaramos2 Author

Level 1

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Dec 2, 2008 9:03 PM in response to Katrina S.

My itunes was working fine. I kept my EX HD plugged in and i connected a second one to my comp to copy some music over. All of a sudden my Itunes stopped recognizing my current music folders. I have changed the folder back to my itunes music folder and still the library will not update or located where my music is. It asks me to locate each song individually. I am not sure what the heck is going on. I have restarted the comp, left everything plugged in and opened itunes again and still same problem.

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Answer 3

Dec 2, 2008 9:15 PM in response to aaramos2

try this it worked for me. this problem was making my head want to burst. when you do these instructions at the link below, don't forget to go to the itunes preference and then advance tabs and change the folder location...this is the advice i got from a response to my post...

This is your root problem. Use Windows Device Manager to *permanently* assign the drive letter for both exHD.
http://support.microsoft.com/kb/307844

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Answer 4

aaramos2 Author

Level 1

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Dec 2, 2008 9:21 PM in response to soliisoul

Not too sure what this is going to do? I guess its permanently assigning a name to the drive with my music so that Itunes does not change it? Once this is done how do i make it so that Itunes will refresh the entire library that way every song plays?

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Answer 5

Dec 3, 2008 2:25 PM in response to aaramos2

i'll tell you what its gonna do. its gonna fix your problem. try it. you can assign a drive letter to both of your drives.
just make sure you open iTunes !AFTER! you plug in the drives. and !walah! like magic problem solved. this was a constant problem for me before. thanks to katrina s. for the tip.

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Answer 6

Katrina S.

Level 7

24,131 points

Dec 3, 2008 4:09 PM in response to aaramos2

I'm not sure what happened with all the copying and changing of library locations, and whether it can now be undone.

You might try opening an ITL file in your *Previous iTunes Libraries* folder and see if that gives you any happiness.

Just press *and hold* the shift key while starting itunes.
http://support.apple.com/kb/HT1589

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Answer 7

Dec 3, 2008 5:27 PM in response to aaramos2

I have the exact same problem using XP and an ethernet external hard drive. It's about as frustrating as can be. I hope someone comes up with the answer....I don't think my issue is changing the hard drive letter since my external doesn't have a letter to change:(

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Answer 8

Katrina S.

Level 7

24,131 points

Dec 4, 2008 7:48 AM in response to manyfacets

What do you mean, don't you have it mapped to a drive letter?
I guess I'm not sure what an ethernet external hard drive is.

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