Currently Being ModeratedDec 2, 2008 5:15 AM (in response to Joshes)
I'm thinking if I should go to the Apple Shop to ask for help but I doubt they'd be of any service/knowledge of this.
Why not? Apple staff their retail stores with 'Geniuses' for exactly this reason - all part of the Apple experience. You can reserve a booking online first:
Alternatively have you tried working through some of the kbase articles. I would suggest that you totally remove all Apple software components and then re-install:
Given that your issue followed a firmware update you may well need to Restore the iPod too:
Let us know how you get on.
mrtotes Alu iMac 2.8GHz 2GB 500GB PB G4 Ti 1GHz 1GB 120GB, iMac G4 20" 1.5GB 320GB,, Mac OS X (10.5.5), EyeTV2.5, 1st Gen Nano, 1st Gen Shuffle, 1st Gen Touch (2.1), SE W810i
Currently Being ModeratedDec 3, 2008 8:44 PM (in response to Joshes)ok i figured it out.. not what was wrong but what to do.. you have to restore your system without having the iPod connect of course.. then uninstall itunes and quicktime then delete every trace of them from your computer. (once you reinstall iTunes you will get back everything you had) then once you restart your computer reinstall itunes and restart your computer again. now plug ur iPod Touch in the computer and it will work then.
same thing happened to mine.. it took a while to figure it out but i got it...
you have to uninstall them then delete it from program files... now it works perfectly.. oh you have to restore without backing up files when u open the touch in i tunesdell, Windows Vista
Currently Being ModeratedDec 3, 2008 9:54 PM (in response to dcg6690)Hey, thanks for your help. Yup I kinda did exactly those steps before I even posted on the forum here.
I don't know what exactly the problem was but here's what '*I think*' went wrong. Probably the stupidest mistake ever.
So before 8.0.2 version for the iTunes was out, I had set my iTunes compatibility for Windows XP because it wouldn't display anything but a black window when I ran it (iTunes). Probably has something to do with my SLi being enabled, yeah I do have two video cards. So what I did was I switched that off, that compatibility for Windows XP. And hey, iTunes detected my iPod. It probably was because of that, if not might have been something else. BUT, pretty stupid eh?
Thanks to everyone anyways, who helped. My iPod Touch works just fine now!
Cheers!Windows Vista, x64
Currently Being ModeratedDec 28, 2008 10:33 PM (in response to Joshes)So I've done the whole uninstalling itunes/quicktime and their files, reinstalling the 64bitVista version and I still can't get itunes to recognize my iPT.
The computer recognizes the touch as a camera...and I've tried the steps in the thread 'Ipod touch is recognized as a camera'...but I am not able to update the driver of 'Apple Ipod' in portable devices (how my touch is recognized): when I give it the folder where the driver is it says that it already has the correct driver, and when I manually tell it which driver to use (usbaapl64) it says that it is not compatible with the 64-bit version.
If you've gotten the iPT to be recognized by itunes on 64bit Vista, would you mind telling me what your computer detects the iPT as? And what drivers it's using for that purpose? (and where you got it...if it's not what comes with the itunes 64bit installer)
ThanksHP Pavilion dv7-1137, Windows Vista, 64bit
Currently Being ModeratedMar 14, 2009 12:19 PM (in response to cusuED)I'm still suffering from the same issue with my Vista 64 bit and a 3rd Gen Nano. If I force 'Have Disk' for the driver I just get:
"The folder you specified doesn't contain a compatible software driver for your device. If the folder contains a driver, make sure it is designed to work with Windows for x64-based systems."
Did anyone work out how to recover from this? I've tried the 5Rs, removing all the print software, removing other USB devices as well as freeing up lots of drive letters.Nano 3rd G, Windows Vista