Take Account Online - Mail Account Locked

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Level 1

45 points

Take Account Online - Mail Account Locked

I keep getting my one account taken offline and when trying to access it, Mail states that the account is locked (busy with another mail client). Well, the only clients I have are Mail itself and the iPhone. Are these two clients locking my mail account and if so, how do I work around this? I want to use email from the phone and home computer.

Exact message is:
The mail server denied access to the account “Bellsouth” because an administrator or other mail client was using it when Mail tried to log in. Please try again later.
The server error encountered was: account busy (locked by another POP3 process)

Mac Pro 2.66 dual with 5 gig of memory, Mac OS X (10.4.7), 23-inch HD Cinema Display, LaCie eSata 1 gig

Posted on Dec 2, 2008 7:05 AM

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Answer 1

Best reply

Iron99

Level 1

8 points

Jan 31, 2009 11:53 AM in response to John Garton1

I have the same problem, and I'm also on Bellsouth email. Were you able to find a workaround for this?

I hesitate to report this to Bellsouth/ATT/ATT Wireless, because that is usually an exercise in futility which takes hours with no result.

Any help is appreciated. Thanks.

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Answer 2

Iron99

Level 1

8 points

Jan 31, 2009 11:54 AM in response to Iron99

Same.

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Answer 3

laudisi

Level 1

4 points

Mar 26, 2009 8:03 AM in response to John Garton1

Did any of you ever figure this out? I've been having the same issues for a while, and try and revisit the problem every few months. I have never found a simple solution other than to have iphone check email manually. Then you don't have the computer & iphone vying for pop3 access at the same time.

m

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