6 Replies Latest reply: Dec 2, 2008 8:00 PM by i3g
i3g Level 1 Level 1 (0 points)
I am considering to restore my phone. How many steps to take to restore? Restore data? Restore Iphone? Restore back up? I am wondering how long it takes to restore on iphone 3g 16gb with about 3-5 gb of storage. I might just input my data manually. Is restore a big issue for first timer like me??

Thank You
  • Lawrence Finch Level 7 Level 7 (32,150 points)
    It took me about 10 minutes. YMMV.
  • i3g Level 1 Level 1 (0 points)
    Oh .. it is not bad. I am planing to use restore to delete all content since purchase. Then upgrade manually my contacts and firmware. Once I erase all content, will I have to register through itunes? Apple store set up my phone but it ask me to register on my itunes (i did not register and did not have problem sync). Will it be a problem if I delete content back to factory?

    Thanks alot.
  • Raleigh D. Level 3 Level 3 (715 points)
    i3g,

    Typically once you've registered your iPhone or have declined the registration prompt three times, you will not be prompted again, regardless if you restore the iPhone. There should be no problem in that regard.

    This article gives you instructions on backing up your data to other compatible programs:

    Overview of syncing iPhone or iPod touch with your computer
    http://support.apple.com/kb/HT1386

    If you have any notes you want to save, it's recommended you email them to yourself from the iPhone. Also, you should write down any important email settings if not already contained on or if they are different from those on your computer.

    Hope this helps,

    Raleigh
  • i3g Level 1 Level 1 (0 points)
    Thanks .. the link is very helpful. I was notified that restore will take care/fix of "Other" storage on itunes because I synced my apps and "Other" storage increased (is it normal???). How restore vs erase all content work?? Erase eliminate all content to factory. Restore take it to previous firmware 2.1?? Does restore delete my contacts, apps, photos, etc?? My idea about restore was to restore to 2.1 and then manually update to firmware 2.2 and manually add contact because I dont have much data on iphone right now.

    Thanks.
  • Raleigh D. Level 3 Level 3 (715 points)
    i3g,

    When syncing apps to your iPhone, it's normal for the "Apps" storage to increase, which is marked by a green color. "Other" should only consist of the operating system of the iPhone (2.2), contacts, calendars, mail accounts, etc. So restoring your iPhone would be an appropriate troubleshooting step.

    A restore basically reinstalls a clean copy of the latest version of software (it will stay at version 2.2). Erasing all content and settings take this a step further by writing 1's to your storage on your iPhone. This is purely a security measure, and is not necessary for your situation as the process can take an hour or more, whereas a restore normally takes around 12 minutes in my experience.

    Before restoring, I would recommend you back up your data by syncing it to other programs. The overview on syncing I provided above would show you how to do this. You should also copy down any email account settings you have for the iPhone, as well as email any notes you've created to yourself from within the Notes app. You can also import any camera roll photos into your computer using a supported program, as well as transfer iTunes Store / App Store purchases:

    iPhone and iPod touch: Minimum system requirements
    http://support.apple.com/kb/TS1323

    Copying iTunes Store purchases from your iPod or iPhone to a computer
    http://support.apple.com/kb/HT1848

    If you back up your data in this fashion, after the restore you can safely choose to set up your iPhone as a new phone (recommended to resolve the issue you're experiencing) and then sync all your data back to your iPhone.

    Hope this helps,

    Raleigh
  • i3g Level 1 Level 1 (0 points)
    Really appreciate the helpful and fast reply! This forum is really reliable for help! I was thinking to restore and manually add contact, musics, and etc. After my iphone got off the battery charge mode, I was delighted to see that my "Other" orange storage is 221.5 mb. It is weird because I was syncing the apps this afternoon and it was increasing from 265.8 to 356.7. Right now, i am considering to put "restore" for other time. Just want to thank you all for the help.

    PS: Is it normal to see "Other" storage size increase at app sync to 356.7 but now at 221.5?