26800 Views 11 Replies Latest reply: Jul 9, 2009 12:57 PM by efimki
Unfortunate, but the same can happen with any and all products just after the warranty expires, but I seriously doubt there is some conspiracy here with a plan for this to occur for every first generation iPhone a week or two after the warranty expires. My first generation iPhone still works which was purchased on the release date - 6/29/07, and just before the one year warranty period expired, I decided to purchase the AppleCare extended warranty for it. I have an iPhone 3G now and use the first generation iPhone as an iPod Touch.
I believe there are some 3rd party repair outfits that could fix/repair this for you, but you will probably find the repair cost for this won't be a whole lot less than $199, which pays for an exchange and includes a warranty.
Yep, just happened to me. The touch screen stopped working on the top and the bottom strips. I called Apple and they basically told me I was out of luck. They told me I can call AT&T and buy a new one. Too bad, I liked the Iphone, but if this is a known issue, due to a manufacturing defect, then they should honorably fix it.
I'm having a similar problem, started yesterday with my 2G iphone
The touch screen doesn't work in a very specific line horizontally across the screen that only comes into play in certain screens:
-Calculator, the C, +/-, div, X buttons no longer respond.
-In contacts, any contact or phone number that happens to fall in that exact place does not respond (very difficult for calling people)
-In the app store I can't log in or cancel out because the 'ok' and 'cancel' buttons are in the dead zone.
-When scrolling once my finger hits that spot it stops.
-In notes I can't click on the third note down. (I'll never know what I wanted to remember on Fed 5th)
...on & on & on...
It is only an issue when the click-able icon is in this 'exact' spot, a little up & a little down & I'm fine.
on another note: Interesting how some one received a free replacement when music couldn't be purchased from itunes (above post), and someone else was told to buy a new phone when they couldn't power down... not fair.
In this thread:
I mentioned I was having problems with a dead band on my touch screen. I took my phone into the Apple Store, referred to TS1827:
And they replaced my out of warranty iPhone. I'm really appreciate the extraordinary level of customer service Apple has provided throughout my ownership of my iPhone.
Purchase date of IPhone 7/07 w/o applecare.
Not a recall just a way to net new iphone if touch screen goes bad and it falls within a range of s/n that are known only to Apple.
Interesting. I have exactly the same symptoms (I have original iPhone), yet I've got turned down in apple store (they've offered out of warranty replacement for low price of $200) and by apple phone support saying that I'm not eligible for phone support as my phone is out of the warranty.
Any ideas what else I can do?