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2 ipods, same problem - need to reset them the first time I use them

2946 Views 5 Replies Latest reply: Dec 5, 2008 7:12 AM by Vicky Bilaniuk RSS
Vicky Bilaniuk Level 1 Level 1 (5 points)
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Dec 4, 2008 6:11 PM
I have a newly purchased iPod Shuffle (1gig version) and a 32 gig iPod Touch that I got about 3 months ago and both of them did exactly the same thing to me when I first plugged them in: They simply wouldn't work properly until I told iTunes to restore them (not even a reset would work - I had to do a restoration to factory settings in iTunes). Why would I have to restore them when they are fresh out of the box? Is it something weird about my computer? (it's a crappy Windows machine)

Interestingly, my husband's iPod Touch didn't do this. He ordered his from the apple store, though, while I got my 2 from a local store.
  • deggie Level 8 Level 8 (44,870 points)
    You are getting a drive conflict. You aren't connecting more than one iPod at a time?

    What other USB devices are connected to this computer?
    MacPro Dual Core 2.66 Ghz, MacBook Pro 15", iPhone 3G, Mac OS X (10.5.5), AEXs, Red 2G Nano, Red Shuffle, 16GB Touch, 160 GB Classic, White 60GB 5G

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