5 Replies Latest reply: Dec 5, 2008 7:12 AM by Vicky Bilaniuk
Vicky Bilaniuk Level 1 Level 1 (5 points)
I have a newly purchased iPod Shuffle (1gig version) and a 32 gig iPod Touch that I got about 3 months ago and both of them did exactly the same thing to me when I first plugged them in: They simply wouldn't work properly until I told iTunes to restore them (not even a reset would work - I had to do a restoration to factory settings in iTunes). Why would I have to restore them when they are fresh out of the box? Is it something weird about my computer? (it's a crappy Windows machine)

Interestingly, my husband's iPod Touch didn't do this. He ordered his from the apple store, though, while I got my 2 from a local store.