Ipod Touch 32Gb 2nd Gen Ranomly Crashes?!? HELP!!!

Sorry for a double post, but it was in the wrong section.

Well I recently bought at 32Gb 2nd Gen Ipod Touch about three weeks ago, and it's amazing. It's pretty much everything I expected it to be. Well... there's only one problem I have with it. I could be listening to music, or watching a movie, or just browsing some pages on safari and then it would just randomly turn off. I mean, I can't be because of some external damage, can it? I haven't dropped it. I updated it to the 2.2 firmware, and I even restored it about three times now, but nothing has changed with it. It just keeps randomly restarting. When I restored it I didn't even add music, I had like three applications, Bubble Wrap Pro, Bubble Wrap, and Field Runners, then I went to browse a page on safari and it just randomly restarted... I thought that restore was pointless if it was just going to do that crap all over again... I use to think it was the album art, because I got that off the album art off google. Do they have to be a certain type of picture like .png or .jpeg? Well I deleted them all off and it still messes up? Just randomly restarts whenever I'm doing something. What's the problem with my Ipod!? User uploaded file? Do I have a corrupt file like a song, application or movie? Also whenever I connect it to my computer it says like "MD Crash Report," what is that? Does that have any affect to what's happening to my Ipod? I have a three-year warranty at Best Buy. I took it back and they were little help. They told me that I probably had a corrupt file. I think I do, but how can I find it? I have over 2,000 songs, so I have no time to look for one song that is corrupt, you know! And no I don't hold the sleep and home button... I know that's how to restart it. So can anyone help? Any ideas on how to fix it and what causes it to restart?

I've done a little research but not a lot of people have the same problem. Well thank you for reading!

Windows XP

Posted on Dec 7, 2008 9:00 PM

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4 replies

Dec 8, 2008 3:02 AM in response to Zeek Yan

If you've reset it 3 times and it still hasn't worked then it seems to me (although I'm probably wrong) like a hardware issue. After all, I doubt a corrupt song file could do that and if you only have 3 applications on it (all of which you have downloaded through the iStore right?) then I highly doubt it to be software related.

I'd take it back to the shop and ask for it to be repaired or better yet a new unit. Don't listen to their rubbish, you've paid for a 3 year guarantee so make sure you get what you want!

Dec 8, 2008 7:52 PM in response to Zeek Yan

If you've reset it 3 times and it still hasn't worked then it seems to me (although I'm probably wrong) like a hardware issue. After all, I doubt a corrupt song file could do that and if you only have 3 applications on it (all of which you have downloaded through the iStore right?) then I highly doubt it to be software related.

I'd take it back to the shop and ask for it to be repaired or better yet a new unit. Don't listen to their rubbish, you've paid for a 3 year guarantee so make sure you get what you want!

I think a corrupt song can mess it up a little though, right. But I just don't know how to find the corrupt song or application. Or maybe it isn't that? I really don't know. Can someone tell me for sure what the problem is? And yes, I get all my applications from the App Store. It's not jailborken either, and there isn't even a jailbreak for the 2nd Gen Ipod Touch...
So how am I suppose to prove to the "Geek Squad" that my Ipod is broken if it randomly chooses to turn off? I can't sit there for fifteen minutes waiting for it to randomly restart so that they can see it, and tell me that it's a hardware issue. Do I just ask them for a new unit? Can I just go to any Apple store, and they can help me? Or is it just not likely that they would help me beacuse I bought it from Best Buy. Anyone know?

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Ipod Touch 32Gb 2nd Gen Ranomly Crashes?!? HELP!!!

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