2 Replies Latest reply: Jan 6, 2009 2:51 PM by faro99
bo_craw Level 1 Level 1 (0 points)
I am randomly receiving messages that my computer is not authorized to play or synch songs that I have purchased from iTunes Store. In the past I would just reauthorize my computer, but now it says that I have used "5 of 5".

Why is it saying the computer that I used to buy the songs is not authorized?

How do I correct the fact that Apple thinks this one machine is counting as two or three machines?

Thanks in advance.

Lenovo T61, Windows Vista
  • Crops Level 1 Level 1 (0 points)
    Small world! I've just posted the following on the installing and upgrading discussion board, having just upgraded to V8.0.2.20:

    "No trouble upgrading but I've just tried to synch my 30GB iPod and I'm being told that "this computer is no longer authorised to play purchased items that are on the iPod. Would you like to authorise this computer for items purchased from the iTunes store? If you do not authorise this computer 63 songs, including "Lights" will be removed from the iPod".

    I've been using iTunes on this PC without being prompted in this way since iTunes began; I've certainly purchased more than 63 songs, and I don't have a song called "Lights" anywhere in my library!

    So then I try to re-authorise the computer. It prompts me for an Apple ID but the field already has one of my kids' IDs in it. I overtype my Apple ID, enter my password, click authorise...iTunes accesses the iTunes store, then returns the authorise computer screen and prompts again for an Apple ID, this time with my other kid's ID already in it. Again I overtype my ID, password, click authorise, then it comes back with the same screen as before but with one of my kid's friends IDs! Overtype mine for the third time, click authorise, it thinks about it, then proudly annouces that "This computer is already authorised, including this one you have 3 out of 5 authorised". Click OK, same proud announcement, click OK, same proud announcement. Click OK, guess what:

    "this computer is no longer authorised to play purchased items that are on the iPod. Would you like to authorise this computer for items urchased from eth iTunes store? If you do not authorise this computer 63 songs, including "Lights" will be removed from the iPod".

    Aaarrgh!

    If its relevant I'm running XP home edition.

    Any advice anyone, please? Thank you."
  • faro99 Level 1 Level 1 (0 points)
    I'm having this same problem out of the blue today. Anyone solve this?

    Oh wait. One thing was different. My nano's batteries were used all the way down.