Novation ReMOTE 25SL

Question

Level 1

15 points

Novation ReMOTE 25SL

Hello forum,

I'm trying to get a Novation ReMOTE 25SL MIDI controller to work with GarageBand 08. I'm not that concerned about being able to program the pots and sliders. I'd just like to get the keyboard working.

When I plug in the USB cable for the ReMOTE, GarageBand tells me:

The number of MIDI inputs has changed.
Now 3 inputs are available.

When I play something on the keyboard, nothing happens. However, when I tap the drum trigger pads, I get notes for whatever instrument is selected.

In the MIDI Devices screen of the Audio MIDI Setup utility, the device shows up as ReMOTE SL. It has 3 pairs of in/out arrows underneath it, as expected. If I select "Test Setup" tapping on a drum trigger will make a "tink" sound and the "in" arrow of the leftmost in/out pair will briefly turn blue. I haven't found what activates the other two "in" arrows. I was hoping one would be for the keyboard keys and the other for the aftertouch function.

Can someone give me a clue about what I failed to do right or even just failed to do?

Thanks!

MacBook Pro, Mac OS X (10.5.5)

Posted on Dec 8, 2008 2:51 PM

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Answer 1

Lerico Author

Level 1

15 points

Dec 12, 2008 4:57 PM in response to Lerico

Contacted Novation Support. They pointed me to a utility called MIDI monitor at www.snoize.com. I used this utility to check every pot, button, pad, slider, and key on the unit. The only things that weren't working were the keys and the octave buttons.

Novation suggested that the ribbon cable that connects the keyboard to the circuit board may have come loose. I opened the unit up and sure enough, the ribbon cable was not connected to the circuit board. I connected it, closed it up, started up GarageBand and now everything works fine.

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