Phantom Usage - iPhone Auto Update of Apps - How to turn off?

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Phantom Usage - iPhone Auto Update of Apps - How to turn off?

Since upgrading to 2.2 the "Usage" of my phone has gone way up. Example, my phone since last charge has been on for 2 day 17 hours 15 minutes. My call time has been 35 minutes, however my usage time has been 2 hours 55 minutes. I talked to Apple and they have had reports on "Phantom" usage. That is Apps and system software not shutting down. All the rep could do was to make me an appointment with the Apple Store 3 hours away.

Under setting's I have about 10 Apps that are in the "AutoUpdate Settings List". I think this could be the problem. How the heck do I turn this Auto Update Off????

Thanks

Mac OS X (10.4.11)

Posted on Dec 13, 2008 6:52 AM

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Answer 1

Feejer Author

Level 1

15 points

Dec 15, 2008 8:36 AM in response to Feejer

Anyone??????

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Answer 2

Dec 16, 2008 2:45 AM in response to Feejer

What are you talking about?

There is no "autoupdate" feature that I'm aware of. my iPhone doesn't know that there are any updates available unless I open the App Store on the phone and then it checks if any are available.

Where are these auto-update options in the settings menu?

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Answer 3

Feejer Author

Level 1

15 points

Dec 17, 2008 3:31 AM in response to dickson123

Under the "Settings" page, if you have some apps, scroll down to them. Touch one of your apps and it will say "AutoUpdate Settings", at least it does on a few on mine.

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Answer 4

Dec 17, 2008 8:07 AM in response to Feejer

My mistake, none of mine have that.

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Answer 5

Dec 17, 2008 8:29 AM in response to dickson123

I've had my phone come back from sleep with the red number around app store when I haven't opened app store lately. I thought that was a normal feature, like mail.

You mean it should not do that?

I cannot find any setting which controls it however.

PS. I have no idea if maybe it is getting that info through itunes sync or wifi or wireless or what -- I just know it mysteriously pops up without me looking.

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Answer 6

Feejer Author

Level 1

15 points

Dec 17, 2008 9:51 AM in response to Linwood_Ferguson

Well, I just got back from the Apple store. It seems they are perplexed over the issue. In short, nobody could explain why the phone was getting usage when the phone was not on. The reset it etc... if the problem continues I'll go back in a week or two for a new phone.

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Answer 7

Dec 17, 2008 4:50 PM in response to Linwood_Ferguson

I need to correct this, either I have a bad memory or something changed. I just unlocked, had no red icon. I went into the app store on the iPhone, and the update showed a red 2. i went back out, and the icon showed the red 2.

So at least in this case I had to go into the app store for it to notice it had updates.

Signed, confused.

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