Previous 1 2 3 Next 212 Replies Latest reply: Jul 10, 2009 12:26 PM by fulmar2
Jonathan Hurshman Level 1 (5 points)
Since I installed 10.5.6, Safari can't maintain its login session with certain websites. Examples are Gmail and Facebook. I can log in, but within a short time (often a minute or less), I am informed (in different terminology depending on the website) that my session has expired.

I have used the "Reset Safari" menu item, but no improvement.

I have no trouble if I use Firefox on the aforementioned websites.

Any pointers?

Quad-Core Mac Pro, Mac OS X (10.5.6)
  • knight777 Level 1 (5 points)
    I'm having the exact same issue after updating to 10.5.6. It looks like Safari just doesn't accept cookies properly.

    If I delete the cookies from Safari, quit Safari, open Safari, the cookies are all still there. Maybe its a permissions issue? I'm going to try a repair permissions and see if that helps.
  • Jonathan Hurshman Level 1 (5 points)
    OK, I had also noticed that the cookies didn't seem to be cleared. At first I thought I resolved the issue by deleting the file ~/Library/Cookies/Cookies.plist (Quit Safari before doing this; if you do this while Safari is open, it will recreate the file when you quit.)

    However, it doesn't appear that this fixed the problem.
  • Jonathan Hurshman Level 1 (5 points)
    I may have resolved the issue, though I hesitate to declare victory too soon.

    I noticed that my ~/Library/Cookies/Cookies.plist file was back to 2.5MB (its size before I deleted it). So I quit all running programs, deleted the file again, and restarted Safari.

    So far so good. I believe that the Cookies.plist file is used by multiple applications, so maybe another one of those rewrote the original one.
  • knight777 Level 1 (5 points)
    Thanks for sharing. I think I may have resolved it as well, though I took a different approach.

    I...

    1. Repaired Permissions with Disk Utility (there were 3 errors)
    2. Reboot
    3. Deleting cookies from Safari still didn't work so I Reset Safari instead from the File Menu.
    4. Restart Safari, cookies gone.

    Facebook and a few other apps appear to be behaving again... so far. I'll update again if I encounter further issues.

    Message was edited by: knight777
  • JayJanssen Level 1 (0 points)
    Your fix solved the problem for me (so far). Thanks!
  • Udinpetot Level 1 (0 points)
    It didnt work for me, i dont know why..
    This is getting more and more irritating...
    Can some1 help?
  • Jonathan Hurshman Level 1 (5 points)
    I don't think it's actually working for me, either. Things seemed to improve after deleting the cookies, but Facebook has started constantly "forgetting" me.

    For instance, I will log into Facebook, enter status, click Post and be told "You must be logged in to do that." And indeed, if I refresh the page, I see that I am not logged in.
  • Joe D'Andrea Level 2 (195 points)
    Ditto for me. Only it happened sporadically for me before 10.5.6. After 10.5.6, it happens constantly.
  • smartin2006 Level 1 (20 points)
    I was having the same issue described in this thread, I couldn't stay logged into Facebook, My XBOX, Banking Sites, any thing that required a login. I applied all solutions provided in this thread and they did not resolve the issue for me.

    What did resolve the issue for me was a reinstall of Safari. I just downloaded it from apple.com and installed it. Presto! Everything is working fine now.

    Just thought I would throw that out there
  • BMBell1919 Level 1 (5 points)
    I thought I was the only person having this issue...and I am new to Mac so I don't even know where to begin to fix this. I noticed the problem began with 10.5.6 - as with the rest of you. To those who know Macs better than me, please don't give up on trying to fix the issue. Also, I am planning on calling Apple Care in the morning. If that turns up a definitive answer, I'll gladly post their response. Perhaps enough people have already brought this to their attention so they know it's not an isolated incident, and that maybe only they can fix this. Thanks!
  • nitron Level 1 (0 points)
    Same here!! This is incredibly frustrating!

    Facebook requires constant relogins (get maybe 30 seconds of use out of it!) and gmail stops loading completely (with an error 400) after a bit. Clearing cookies for gmail allows me to log in again until it stops working a few minutes later.

    Just deleted my whole cookies.plist file and restarted safari. It didn't help .

    When I use Firefox from this same machine and for the same sites and logins, it works perfectly. What's the deal? Safari worked perfectly before the 10.5.6 upgrade.

    Any ideas?? Apple??
  • Jonathan Hurshman Level 1 (5 points)
    So, I tried reinstalling Safari. Things seem better for now, but will they last? We'll see.
  • Frederik De Buck Level 1 (0 points)
    Same problem here, since upgrading to 10.5.6, very frustrating user experience : gmail is not usable anymore, facebook a disaster....

    I hope this gets fixed soon !
  • Geoffrey Bender Level 1 (0 points)
    I had the same problem also. I log into a website and after clicking a link or two, I see that I have to log in again. I'd use Firefox, but I can't get the Mozilla page to come up. Grrrr.
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