Apple Tech support the very best!

Question

Level 1

15 points

Apple Tech support the very best!

Well today i am super proud to be a MAC owner, i was having a problem with my E-Mail set up after trying for an hour i called customer support, the gent walked me thru the whole thing and reset it correctly, something my optonline gent could not do. I know we come on here and rant and rave about the bad stuff, but i am here to say yippppeeeeee to Apple tech support!

MacBook Pro 15" 2.53GHZ, Mac OS X (10.5.5)

Posted on Dec 16, 2008 2:39 PM

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Answer 1

LukeD

Level 4

3,153 points

Dec 16, 2008 6:04 PM in response to Ochopulgada

That is a good point, Ochopulgada.

Apple has continually led the industry with its technical support, which has always been very helpful and supportive.

Try calling Lenovo, HP, or Dell for technical support. Having owned computers from these brands, I had experienced it firsthand. If you even manage to get through to a human being, you will be treated like a criminal!

Apple truly supports its customers in every possible way!

It is shocking that PC manufacturers have not caught on to the fact that this is how customers expect to be treated. Instead, they keep scratching their heads, wondering why Apple is doing so well, even in a recession.

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Answer 2

Dec 16, 2008 6:11 PM in response to Ochopulgada

Congrats on your new mac, if it's your first one you will quickly start giggling inside when people say they prefer pc's. Apple's tech support is top notch. I have to say i wish they offered it for the first full year though.

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Answer 3

Ochopulgada Author

Level 1

15 points

Dec 16, 2008 7:34 PM in response to Raidrunner

Raid not my first MAC, this is actually my 7th, but the first time having to call about something, so it tells you how easy they are to set-up, i just could not get my e-mail going, and guess what it was my darn ISP, not even the MACS fault......LOL, thanks all, and thank you MAC support

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