1637 Views 10 Replies Latest reply: Oct 19, 2005 3:34 PM by Mark Muenchow
With the same problem and hours of work without resolving it, I ended up re-installing the OS on the Powerbook (I had seen 1 or 2 other weird little issues too). After reinstalling and plugging the ipod back in, all the songs synced up just fine. This leads me to believe the issue is on the Mac and not the Ipod. Just FYI.
Ive been searching around for an answer for weeks now. There is really no information on the site anywhere. Ive disconnected from the internet, tried different USB ports, downloaded the program again, and a few other small things. The only thing that I havent tried, which I dont think will make any difference, is allow pop-ups.
anything work besides starting the whole thing over again?
Ouch. I really don't want to have to reinstall my OS to get my iPod working again. I managed to get my podcasts working again (I had to change the settings to update all podcasts in Preferences:iPod:Podcasts), but I still get the same error. It appears the songs it won't update are the ones I bought from the iTunes music store.
I plugged my wife's iPod in to the same Mac, and I was able to sync everything perfectly (including the songs I bought from the iTunes music store.)
She has an old (2nd gen?) 15 GB iPod, which has even older software than my Mini!
This is really frustrating. Why can't my Mini play the songs I paid for??
your ipod cable may be damaged
if it isn't finding it i have some simple things to check
1.is the ipod connected directly to the computer from a usb or firewire cable cannot be connected to a hub or you will get a error the usb port doesn't have enough power to read this device..
2. was the ipod formated on a ibm based computer if so you are in trouble you needed to upgrade the firmware to 1.4 on the ipod before connecting it to the mac
3. the latest version of itunes is 5.1 so make sure you dont have version 5.0 or 1.50
4. make sure you have the latest system updates
5.make sure your mac is usb 2.0 compliant if it isn't then the ipod mini won't connect...
6. older ipods like your wifes are for usb 1.1 and 2.0 so that is why your wifes probly worked
if all else fails
send it to apple
John, thanks for your ideas. I forgot to mention, I'm using FireWire. The cable is good, because I used the same cable to connect my wife's iPod.
The iPod was not formatted on a PC. It's only ever been in contact with Macs.
Latest version of iTunes is 5.0.1, and that's what I'm running.
I am completely up-to-date via Software Update.
I just noticed that my startup drive is having some issues. That may be related. I'm going to try and fix those, and see if that helps.
Well, the problem has been fixed, but ultimately this had nothing to do with iTunes or my iPod. I'll spare everyone the gorey details, but basically my startup disk bit it. So I bought a brand new hard drive and installed OS X from scratch, then imported my iTunes settings from backup.
Everything works perfectly now. So my feeling is something was corrupted on the disk that was causing iTunes to not recognize the iPod's software version.
It's a long shot, but maybe if other people are experiencing this, they should try repairing the disk first.
I had the same problem-ITunes 6.0 and IPod 1.4, but the "Software too Old-Some Tunes not Updated" message. Check to see if you have the latest revision of the Quick Time software with software update. The software too old message disappeared and the missing tracks reappeared on my mini once I updated the Quick Time to v6.03 from 6.00 and updated the ipod thereafter.