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after the 10.5.6 update Time Machine stops working

After the Mac Os X 10.5.6 update Time Machine won't back up my Mac. In an effort fix the problem I deselected my Western Digital External Drive-My Book Essential Edition and then reselect it and I got the following message You do not have appropriate access privileges to save file “.001b63aae271” in folder “Time Machine External”. I also tried to repair permissions in Disk Utility, That didn't work. Then earlier today I found out I'm not the only one with these errors. How do I fix this?

MacBook Pro 15", Mac OS X (10.5.6), 2.2 GHz Intel Core Duo

Posted on Dec 19, 2008 5:05 PM

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42 replies

Dec 24, 2008 11:32 PM in response to imagine1289

My time machine after upgrade to 10.5.6 shows error

'The operation could be completed. An unexpected error occurred (error code -43).'

Its my first time using time machine. So which is my backup disk name?

drwxrwxrwt@ 4 root admin 136 Dec 25 15:17 .
drwxrwxr-t@ 34 root admin 1224 Dec 24 15:15 ..
lrwxr-xr-x 1 root admin 1 Dec 25 15:09 Macintosh HD -> /
drwxr-xr-x@ 14 ashes77 staff 476 Apr 25 2008 StarHub

thanks

Dec 25, 2008 1:37 AM in response to Tim9607

Tim, how were you able to get things to work? I am having the same problem and cannot progress beyond step 5 of the instructions.

My backup volume does not show on the desktop and does not show up in the list of volumes at step 4.

Is there an additional error I need to correct first before proceeding with the set of Terminal instructions?

Dec 25, 2008 5:31 PM in response to Twistert

I tried to use Terminal to fix the problem but when I used the command for listing the Volumes It didn't show the file that causing the problem so I read The Missing Manual Mac OS X Leopard and I found out that I can download Tinker Tool and use it to see system files that I don't normally see. So i Downloaded Tinker Tool and by checking the box Show Hidden and system files and then restart my mac I could see the file that was causing the problem was now visable in finder. It was on my Western Digital My Book Essential Edition external It was invisable until I used Tinker Tool. so for those you who have tried to use Terminal and that doesn't work use Tinker Tool. Tinker Tool can be downloaded at http://missingmanuals.com/cds/macxleopardmm/

Dec 26, 2008 2:38 PM in response to Twistert

I You do not have appropriate access privileges to save file “.001ec209b164” in folder .....

I have the same problem BUT I figured out what the file name means, IT IS MY ETHERNET ID NUMBER.

But that has not helped me repair the problem and I do not understand the tech talk in this thread. Using a NEW DRIVE was fine, it worked, but I want to use my existing backups! thanks Fran

Dec 26, 2008 4:03 PM in response to Al75013

Hi, I tried this method but when I get to putting in ls -alF, I only get to here...

tom-mcguckians-computer:~ Tom$ cd /Volumes
tom-mcguckians-computer:Volumes Tom$ ls -al
total 8
drwxrwxrwt@ 5 root admin 170 27 Dec 10:53 .
drwxrwxr-t 39 root admin 1394 25 Dec 08:59 ..
d--x--x--x 3 root admin 102 7 Dec 10:51 Time Machine
drwxrwxr-x 10 Tom Tom 408 22 Nov 16:11 Time Machine 1
lrwxr-xr-x 1 root admin 1 25 Dec 07:39 Tom -> /
tom-mcguckians-computer:Volumes Tom$ cd Time\ Machine
tom-mcguckians-computer:Time Machine Tom$ ls -alF
ls: .: Permission denied
tom-mcguckians-computer:Time Machine Tom$

there is no error message.

Any help would be great

thanks in advance

Dec 30, 2008 8:42 AM in response to Twistert

Is this a proper fix? It sounds very hard to do it??

Fix: Change ownership and permissions on the file In the "Terminal" application, perform the following steps to figure out what the file is called, and then change the permissions on it accordingly.

1. Type "cd" followed by a single space, and then drag the Time Machine drive to the Terminal window. The command should then look something like this:

cd /Volumes/Backup
2. Press enter to submit that command, and then enter the following command:

ls -la
3. Note the name of the file that begins with a period and has 12 characters in the name, such as ".001b6397c156" mentioned in the quote above.

4. Now enter the following commands, substituting "FILENAME" in the commands with the file name exactly as it's shown both in the error as well as in the output of the command in step 2, including the period before it (ie: ".001b6397c156"):

sudo chown `id -un` FILENAME
sudo chmod 400 FILENAME
After each of these commands are entered, users will need to supply their passwords (which will not be shown) and the Time Machine backups should work again.

Jan 1, 2009 10:56 PM in response to Twistert

I was pleased to find this strand. My problem is slightly different, I get an error message when I plug my external drive into the USB about drawing too much power and then it shuts down the device. I can get it going, but it does not show up on the finder even thought the external HD is running. I thought it was the external HD, so went and bought another--when it was formatted and started the Time Machine back up, it also went AWOL. It runs, but won't show up on the Finder.

I've tried the directions using the Terminal from the Programming Gems site. I can only get so far. I had to intuit what the "backup" volume is in step 4 as its not identified as such. I can get to step 6, but from the long list of files generated, I do not know which is the "error message".

That's as far as I can get. I have two drives now, none can be recognized.

Jan 2, 2009 7:32 AM in response to Twistert

I ran into a different problem this morning, but along the same lines.

I too got the error message about not being able to access .00123... file. However, after rm'ing it, it dawned on me that it wasn't the FILE that TM couldn't get to, but the permissions on the directory for the TM volume. to wit:

[cerberus]:SpaghettiStraightener:/Volumes/Spag Ext% ls -al
total 16
dr-x---r-x+ 11 cerberus staff 442 Jan 2 10:23 .
drwxrwxrwt@ 4 root admin 170 Jan 2 10:15 ..
-r-------- 1 cerberus staff 0 Jan 2 10:12 .001b639da3cb
-rw-r--r--@ 1 cerberus staff 6148 Jan 2 10:17 .DS_Store

The permissions on "." are wrong, busted. Pretty badly too. Running this:

[cerberus]:SpaghettiStraightener:/Volumes/Spag Ext% sudo chmod 775 .

Set the permissions correctly (based on other TM volumes I've seen).

[cerberus]:SpaghettiStraightener:/Volumes/Spag Ext% ls -al
total 16
drwxrwxr-x+ 11 cerberus staff 442 Jan 2 10:23 .

And now TM is happily backing up.

Hope this helps folks out.

Jan 2, 2009 7:50 AM in response to Twistert

this is becoming more and more bizarre. Does this conversation have any access to Apple technical halp? What is all this about spaghetti straighteners? We know we cannot sort out permissions and permissions is the problem as the Time Machine disks are not boot disks so the Disk Utility will not mount them and sort out permissions, and then there is the suggestions of how to repair this which are written in Geek Greek, no idea what to do. Apple sells a new backup system, apple breaks it, Aple should figure out how to fix it please pretty please? Anyone from Apple listening?

after the 10.5.6 update Time Machine stops working

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