Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Help! iTunes freezes when syncing

Ok, so I have an iPhone 3G, a MacBook, and the most up to date version of iTunes 8. This problem just started today. iTunes runs fine until I plug in my iPhone. The second I do so, it says "Syncing iPhone" at the top of iTunes, and then iTunes freezes and the sync never gets any further. I tried searching the discussion boards and haven't found any solutions yet. I've tried reinstalling iTunes, and that didn't work. Can anyone help me out?!

MacBook, Mac OS X (10.5.5)

Posted on Dec 20, 2008 8:49 PM

Reply
4 replies

Dec 30, 2008 9:14 AM in response to mus24

Same problem here - the syncing problem just gets worse & worse on the iPhone 3G. The only thing I can think of that has changed recently is the recent Security Update which I just installed yesterday. Even though I've always unchecked the automatic sync box it attempts some kind of sync every time I plug the phone in (I've just unchecked every kind of sync possible - contacts, calendars, photos, podcasts etc - which seems a bit extreme just to get iTunes not to slow down and freeze up with an iPhone plugged in). This time I just left iTunes for about 30 minutes when it froze up for the millionth time - this time it eventually unfroze itself and complete whatever it was it was trying to sync - a ridiculous and unacceptable amount of time IMO. I detest the whole sync process and much preferred the iPod and iTunes when it was a simple drag and drop set-up.

Dec 31, 2008 10:52 AM in response to davecw

one thing that might help out.

You can manually manage the iphone almost like the ipod.
http://support.apple.com/kb/HT1535

Then you just need to use sync for contact, calendars and photos.

One thing you might want to do is sync just contacts to see how long it takes.
Then sync calendars.
Then photos.

This might give an idea of what is taking all the time.

Hope this helps.

Help! iTunes freezes when syncing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.