3 Replies Latest reply: Mar 18, 2009 10:21 AM by Roaming Abroad
jeffol Level 1 Level 1 (0 points)
I have connected my iphone to my wirless network & the symbol appears to show it is connected.
However when I try to load a page in Safari it tells me that the phone is not connected to the internet. The same also happens with any applications which need to connect to the internet.
I have told the phone to forget the network & reconnected but it still does the same thing.
Any solutions???

PC, Windows XP
  • Jason L Community Specialists Community Specialists (10,670 points)
    Hi Jeff,

    What is the iPhones IP address? Go to Settings> Wi-Fi> tap the blue(>) next to your network.
    If the iPhone has a 169.254.x.x address, that could be the problem.
    http://support.apple.com/kb/TA26003

    Try the general Wi-Fi troubleshooting tips listed here: http://support.apple.com/kb/TS1398

    Did the IP address change?
    What is the router IP address? Can you browse to the router IP by going to Safari and entering the router IP in the URL field?

    -Jason
  • Roaming Abroad Level 1 Level 1 (10 points)
    I am using a MacBook Air connected to my home WiFi and the connection is trouble free. When I try to connect my 3G iPhone to the same network it asks for my password to join and then shows the WiFi connection with full bars BUT when I launch Safari on the iPhone is says:

    "Cannot Open Page"
    "Safari cannot open the page because it is not connected to the Internet"

    I went to Settings > General > Reset > Reset All Settings ... and this did not help
    I went to Setting > General > Reset > Reset Network Settings ... and this did not help

    I checked the DNS settings under Wi-Fi > my home network > DHCP and the address there (192.168.10.1) matched the number on my MacBook Air under "Network Preferences"

    Safari on my iPhone was working flawlessly with Wi-Fi connection only 24 hours ago.
  • Roaming Abroad Level 1 Level 1 (10 points)
    I saw the message from Jason above where he wrote:

    "What is the router IP address? Can you browse to the router IP by going to Safari and entering the router IP in the URL field?

    -Jason "

    and I entered the address for my LinkSys wireless router and was able to connect to the router from my iPhone Safari. But I when I got a new Safari page on my iPhone it still says "Safari ... is not connected to the Internet."