14 Replies Latest reply: Jan 2, 2009 12:58 AM by gilesjuk
housegoj Level 1 Level 1 (0 points)
Over the last week or so, every time I enter a shop my Iphone sets off the store security alarms. this happens both entering and leaving the shops.

It's happened in Tesco's and many other stores.

I've tried switching the phone off and it still happens. Has anybody else experienced this?

If not I may need to visit the local apple store.

iPhone 3G, Mac OS X (10.5.6)
  • Dynamite DJs Level 4 Level 4 (1,095 points)
    I doubt it's your phone. Did you recently buy some clothes? They sew in a patch on new clothes nowadays that has the security tag in them. I have several pants I haven't cut them out yet.
  • Tamara Level 6 Level 6 (13,730 points)
    Stores usually remove them for you since they have dye packs in them.
  • Dynamite DJs Level 4 Level 4 (1,095 points)
    no, this is the silver sticker type. I bought about 5 pairs of pants from old navy in october. It says inside for consumer to remove but I never did. And it does set off the alarms. My iphone never set them off. It is actually a pouch containing the sticker inside sewed into a seam.
  • Tamara Level 6 Level 6 (13,730 points)
    Old Navy here in FL doesn't use those silver strips.
  • Dynamite DJs Level 4 Level 4 (1,095 points)
  • Thomo5949 Level 1 Level 1 (10 points)
    Weird, I've had a similar problem. I thought it was just me but I have been into a few stores and the alarms have gone off. I thought it was just coincidence. I'm not too bother about it though.....
  • tokatta Level 3 Level 3 (865 points)
    Yes, those are RFID type tags... walk through the magnetic field at the door things and the sensor is energized, radios and sets off the alarm. The counter at checkout is supposed to de-activate them, but with enough folded layers or stacks of clothes, sometimes they stay activated.

    You could have them on anything... maybe a case you bought for your phone.

    They are generally applied at the factory by the manufacturers these days, so they are everywhere. If one Old Navy has them, then all of them do.

    I doubt it is the phone too, as the security systems work on something completely different.
  • icebike Level 3 Level 3 (740 points)
    Yes, my phone has set off a couple of alarms, but I assumed it was just radio interference.

    One Circuit City guy told me to hold the phone high over my head (out of scanner range). He said it happened occasionally with his iphones, and that is how he determined it was the phone.

    Apple hid an externally readable bar code in the iPhone. Who's to say they didn't slip in an rfid chip.
  • Grumpy Girl Level 1 Level 1 (0 points)
    This happens to me as well. My husband just laughs and does not find it annoying; however, I do. I am tired of store folks asking me to check my bag and I now have a habit of taking my phone out of my purse and stating that it is my phone that is setting it off.

    I have gone by the AT&T store -- but they are just stupid. They look at me as it I am off another planet.

    If you hear how to fix this please post the answer.
  • Drewsky87 Level 1 Level 1 (0 points)
    I've never had my iPhone (or any other cellphone for that matter) do this to me but I used to work retail a while ago and random things can set off the sensors. My particular store, Nautica, used a 'sensormatic' sensor system and sometimes cellphones set it off, sometimes other store's sensors would set it off as well. It just requires the certain magnetic/metal combo to be picked up by the receiver that the security system uses I guess.

    Now what's really annoying are the people that when the alarm goes off they just stand there in the doorway with a dumb look on their face like they don't know what's going on all while the alarm is still going off because they won't move. I used to have to tell people 10 times over to get away from the door because it was so annoying lol.
  • adnixon Level 1 Level 1 (140 points)
    Has not happened to me here in Australia with the iPhone on and operating
  • icebike Level 3 Level 3 (740 points)
    Now what's really annoying are the people that when the alarm goes off they just stand there in the doorway with a dumb look on their face like they don't know what's going on


    They played by the ruled. The came. They Shopped. They paid.

    And still your stupid store system called them thieves!

    What an incredibly rude way to threat customers. Then to come here and call them annoying is beyond the pale.

    Fix your system. When this happens to me I stand there and make the clerk come and check alarm ringing all the while. Its my way of punishing rude shop keepers.
  • Drewsky87 Level 1 Level 1 (0 points)
    icebike wrote:
    Now what's really annoying are the people that when the alarm goes off they just stand there in the doorway with a dumb look on their face like they don't know what's going on


    They played by the ruled. The came. They Shopped. They paid.

    And still your stupid store system called them thieves!

    What an incredibly rude way to threat customers. Then to come here and call them annoying is beyond the pale.

    Fix your system. When this happens to me I stand there and make the clerk come and check alarm ringing all the while. Its my way of punishing rude shop keepers.


    Not that I really care because I haven't worked there in over a year but...

    1) Where did we call them thieves.
    2) Where did I say I threatened customers.
    3) You must be the only person I know of that wants a complete stranger to run up to you and start digging through your personal items while you have a loud noise going off in your ear.
  • gilesjuk Level 2 Level 2 (195 points)
    I would imagine it's the security system at fault. Other models of phones and even hearing aids are known to set them off.