2 Replies Latest reply: Dec 23, 2008 6:05 PM by vinylbeast
vinylbeast Level 1 Level 1 (0 points)
I'm restoring my iPhone from a backup and it seems to be stalled. The iPhone says "Restore in Progress" yet the progress bar on iTunes has stayed at the same spot for over 15 minutes.

What can I do now? I'm afraid of undocking it.

Powerbook G4, Mac OS X (10.5.4)
  • Jason L Community Specialists Community Specialists (10,515 points)
    vinylbeast,

    Make sure Mac OS and iTunes are both updated, click the Apple in the top left corner of the screen> Software Update..

    Also, make sure the iPhone is directly connected to a high speed USB port on the Mac and not plugged into a hub.

    If the issue persists, continue trying the general tips in this article: http://support.apple.com/kb/TS1275
    Follow the steps under *Restore using a new user account*. Does the iPhone restore in another user account?

    -Jason
  • vinylbeast Level 1 Level 1 (0 points)
    Thanks Jason! Turns out I was a little too impatient. I left for a while and came back and all is working again. I'm reading the link you provided for my own knowledge in case this really happens in the future.