error 1607

hi Michelle!

the best way to deal with a 1607 will involve following the directions at installshield.

start here:

http://docs.info.apple.com/article.html?artnum=93976

(1) download fresh software installers for itunes and ipod using the links given on that page. save them to your hard drive and run the installation from there.

(2) if you have trouble with the 1607 when you use the fresh installers, click on the error 1607 link, start trying some of the suggestions that they make on that particular page. you may have to do more than one.

if you still keep running into trouble, post back, and tell us what you've tried so far.

good luck!

love, b

need help, We just purchased 2 ipod, i installed on with out any issues, now i keep getting an error 1639. i did try to update by taking a new sofware through the wed site and it still does not work.
Thanks for who can help me.

hi joanne!

hmmmm. people usually only get the 1639 when they are installing off the CD.

the best thing to do is to download fresh installers from the Apple website. save those installers to your hard drive (don't run the installation on line). there are links to the installers in this document here:

http://docs.info.apple.com/article.html?artnum=93976

also, follow the general advice given
b below
the advice for the specific error message codes.

if you get another 1607, follow the 1607 link to advice on avoiding it.

good luck! keep us posted on your progress.

love, b

Hi B,
Thanks to answer back. Just some clarification, i never get error 1607. I just could not find the way to start a new subject.
I download a fresh intaller to my hard drive and run it from it but i still got the error 1639
The window says feature error 1639 Invalid command line argument, consult window SDK for detailed command line.
Where do i fing the "SDK"
Thanks..

hi joanne!

hmmm. the SDK material is intended for software engineers, not folks like us ...

what hard-drive on your PC are you downloading the installers to?

love, b

I installed on the (D:) hard-drive ALSO NAMED THE PRESARIO_ RP

I installed on the (D:) hard-drive ALSO NAMED THE PRESARIO_ RP

good gracious ... okay, that's almost certainly your problem. A google tells me that the PRESARIO_RP is a small partition that is used by compaq to store installation files (in lieu often of giving someone an installation CD ...)

so download those installers again, but this time save them to the C drive and run the installation from there.

keep us posted.

love, b

I installed on the C drive and run the software from the computer and BAM! the error showed up agian. did i mention that we have already an Ipod install on this computer?

I installed on the C drive and run the software from the computer and BAM! the error showed up agian. did i mention that we have already an Ipod install on this computer?

good point ... why are we trying to install this software a second time? have you been unable to run the first ipod updater software to set up your ipod?

love, b

I 'm confused....
where do i find the first ipod updater software to set up my ipod?
thanks

hi joanne!

i'm a little confused too. you said in your first post:

need help, We just purchased 2 ipod, i installed on with out any issues,

where did you install the software for that first ipod? there should be two different things that get installed: itunes and the ipod mini software.

what happened when you ran the ipod mini software?

love, b