ERROR 1604: HOW TO FIX THE PROBLEM

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ERROR 1604: HOW TO FIX THE PROBLEM

I have this problem yesterday when i try to restore my ipod touch and i try anything on the web and on this apple forum.....
Can someone help me? have other people had this problem too? how do you solve this problem?

thx all merry xmas!

ipod touch 2g, Windows XP

Posted on Dec 25, 2008 1:45 PM

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Answer 1

Jason L

Community Specialist

Dec 25, 2008 2:30 PM in response to dave89ita

Hi Dave,

The 1604 error is generally related to USB connection issues. Make sure the iPod is directly connected to the PC using the cable it came with.

If the issue persists, try the tips in this article: http://support.apple.com/kb/TS1286

-Jason

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Answer 2

Dec 28, 2008 7:37 PM in response to dave89ita

This article helped me and got mine going:
http://support.apple.com/kb/TS1538

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Answer 3

SUUS.

Level 1

0 points

Dec 31, 2008 4:35 AM in response to bjbracing

Does not work for me, unfortunately.
But now I've got error 1602. Progress?

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Answer 4

Jason L

Community Specialist

Dec 31, 2008 10:10 AM in response to SUUS.

Hey SUUS.

Is your PC a desktop or laptop?

So the iPod is directly connected to the PC with the cable it came with? Try disconnecting all other USB devices other than the keyboard and mouse.

This article: http://support.apple.com/kb/TS1275 provides tips on how to resolve the 1602 error.

-Jason

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ERROR 1604: HOW TO FIX THE PROBLEM