User profile for user: Jason L Jason L User level: Community Specialist Dec 25, 2008 2:30 PM in response to dave89ita Hi Dave, The 1604 error is generally related to USB connection issues. Make sure the iPod is directly connected to the PC using the cable it came with. If the issue persists, try the tips in this article: http://support.apple.com/kb/TS1286 -Jason Show more Less Reply Link
User profile for user: bjbracing bjbracing User level: Level 1 0 points Dec 28, 2008 7:37 PM in response to dave89ita This article helped me and got mine going: http://support.apple.com/kb/TS1538 Show more Less Reply Link
User profile for user: SUUS. SUUS. User level: Level 1 0 points Dec 31, 2008 4:35 AM in response to bjbracing Does not work for me, unfortunately. But now I've got error 1602. Progress? Show more Less Reply Link
User profile for user: Jason L Jason L User level: Community Specialist Dec 31, 2008 10:10 AM in response to SUUS. Hey SUUS. Is your PC a desktop or laptop? So the iPod is directly connected to the PC with the cable it came with? Try disconnecting all other USB devices other than the keyboard and mouse. This article: http://support.apple.com/kb/TS1275 provides tips on how to resolve the 1602 error. -Jason Show more Less Reply Link