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iTouch 2.2 software update problem

I just got an iTouch and it is running version 1.1.5 software. When I hook it up to my iTunes the program wants to update to 2.2, but when I try to do it the message says "There was a problem downloading the iPod software for the iPod "XXX". You do not have permission to access the requested resource." What do I do? Please help!

MacBook, Mac OS X (10.5.4)

Posted on Dec 25, 2008 5:16 PM

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203 replies

Dec 25, 2008 5:56 PM in response to MrMuff9119

Add me to the list of p[eople with this problem.

I'm wondering if we have to update to 2.0 BEFORE it will let us do the 2.2 update?
It's seems to me if that were the case the system should be smart enough to realize whats going on.

Apples servers are probably getting a beating right now with all of the new iPods and itunes card given out for Christmas. We'll probably have an answer within 24 hours.

Dec 25, 2008 7:15 PM in response to Hard Nard

I have a first-gen refrub. It came with 1.1.5 installed.



Got ya... I think you were right when you said: "My guess is that Apple's servers are strained from all the new iPod's attempting to register/update/etc... today"

In the OLD days, those of us in the US could download our upgrades in the middle of our night; now a days, everything is so 'global' things are busy 24 hours a day.

iTouch 2.2 software update problem

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