Battery ran down and getting gray screen with folder and ?
I have a MBP 15 inch that my mother in law has severely disabled- she either ran the machine completely down out of power unplugged or did something to the hard drive. Is there a way to fully drain the power - should this be an issue - i have removed the battery several times.
i have tried booting from the OS X disk several times to no avail - when the computer boots up, under Select a Destination, the box asking where do you want to install Mac OS X is blank and never populates. I have tried removing the battery and the machine is now fully charged. previous to installing the OS X disk, on start up, the machine had a gray screen with a folder in the middle with a question mark on it. Now, i cannot get the OS X disk to eject some i am pretty limited in my options - additionally the Disk Utility will not eject the disk nor can i unmount it - I get the message The underlying task reported failure on exit. I presume my next trip is to a Genius bar unless anyone has suggestions - many thanks in advance and Happy Holidays!
Message was edited by: Host <to clarify title>
i have tried booting from the OS X disk several times to no avail - when the computer boots up, under Select a Destination, the box asking where do you want to install Mac OS X is blank and never populates. I have tried removing the battery and the machine is now fully charged. previous to installing the OS X disk, on start up, the machine had a gray screen with a folder in the middle with a question mark on it. Now, i cannot get the OS X disk to eject some i am pretty limited in my options - additionally the Disk Utility will not eject the disk nor can i unmount it - I get the message The underlying task reported failure on exit. I presume my next trip is to a Genius bar unless anyone has suggestions - many thanks in advance and Happy Holidays!
Message was edited by: Host <to clarify title>
15" MacBook Pro Core Duo, Mac OS X (10.5.6)
