3376 Views 3 Replies Latest reply: Dec 27, 2008 10:27 AM by Soft Reset
Just to gain some clarification...
1.) The headphones work in all other products (sound out of both sides)?
2.) Have we tried multiple headphones?
3.) Any sign of anything obstructing the port (inside or outside)?
4.) Has the machine been dropped, mishandled, stored inappropriately that you're aware of?
Unfortunately, if the issue persists then the machine will require service. With that being said, it'll require repair through an Apple Authorized Service Center (if you want to insure your warranty remains intact).