3 Replies Latest reply: Dec 27, 2008 6:15 PM by iBod
motorheadache37 Level 1 Level 1 (0 points)
My ipod 30G makes these strange sounds when it turns on and it shows a white screen and tells me to go to www.apple.com/support/ipod and i can't do anything else..How do I solve this??

Windows Vista
  • iBod Level 7 Level 7 (29,340 points)
    Hi,

    A bit of a dumb question, but as you didn't mention, did you go to www.apple.com/support/ipod and read the articles provided there for troubleshooting?

    If you did, please mention the things you have tried so folks reading don't suggest things you've already tried.

    Hobbes
  • motorheadache37 Level 1 Level 1 (0 points)
    Yes i did indeed go to the site and look and troubleshooting didnt help me at all..I found nothing about how to fix this..The only thing close required the serial number which i can't get unless I can get onto my Ipod..I failed to write it down..Is there and email address I can use to get more answers from and if anyone can find my serial number it would be great.LOL...
  • iBod Level 7 Level 7 (29,340 points)
    The only thing close required the serial number which i can't get unless I can get onto my Ipod.


    The serial number is usually printed on the back of your iPod. (It is on my 5th generation classic iPod at any rate.)

    Yes i did indeed go to the site and look and troubleshooting didnt help me at all..I found nothing about how to fix this


    As mentioned before "+If you did, please mention the things you have tried so folks reading don't suggest things you've already tried+". Sorry for labouring the point, but noone here is a mind reader so unless you tell us, we don't know what HAS been tried already