8 Replies Latest reply: Dec 29, 2008 6:32 PM by blueburst4
blueburst4 Level 1 (0 points)
So I have a wireless network set up at my house. However, my ipod will not seem to recognize my network no matter what I do. Under the Wi-Fi settings, its always saying "Choose a Network..." and never seems to find anything. I was out and about with it, and it seems my ipod doesn't recognize/find any networks out there! Anyone know a solution to this issue?

Toshiba, Windows Vista
  • Generalsoilder Level 1 (15 points)
    go to
    Settings < WiFi and down to Choose a Network
    select "Other"

    type in the name of your Network
    choose the Security level (WEP, WPA, WPA2 Personal...exe)
    Password entry (if locked network)

    should open up the WiFi connection for your Touch
  • blueburst4 Level 1 (0 points)
    I tried manually joining the network that way, and it still doesnt work. It just continues to say "Joining "Network Name"" and never actually joins it.
  • Jason L Community Specialists
    Hi blueburst4,

    Does the iPod touch have a Wi-Fi address in Settings> General> About?

    Try Resetting Network Settings on the iPhone, go to Settings> General> Reset> Reset Network Settings.

    This article: http://support.apple.com/kb/TS1398 provides general tips that will resolve most Wi-Fi connection issues.

    -Jason
  • blueburst4 Level 1 (0 points)
    The Wifi address under settings>general>about is an odd combo of letters and numbers..i dont know if that is what it should be. I have tried resetting the network settings several times to no avail.
  • Jason L Community Specialists
    blueburst4 wrote:
    The Wifi address under settings>general>about is an odd combo of letters and numbers..i dont know if that is what it should be. I have tried resetting the network settings several times to no avail.

    Thats fine, the Wi-Fi address is a unique identifier for your iPhone. As long as its not blank or showing all 0's this article: http://support.apple.com/kb/TS1559 would not apply.

    -Jason
  • blueburst4 Level 1 (0 points)
    Ok so i do have the wifi address. And ive tried resetting everything and it is still not working. I'm stuck!
  • Jason L Community Specialists
    blueburst4 wrote:
    Ok so i do have the wifi address. And ive tried resetting everything and it is still not working. I'm stuck!


    If the tips in the articles linked above did not resolve the issue, you can try restoring the iPod and setting it up as a new iPod.

    If the issue persists after restoring the iPod, make a reservation to have a Genius at a local Apple retail store take a look at it or call AppleCare.
    http://www.apple.com/retail/geniusbar/
    U.S. iPhone technical support: 1-800-MY-IPHONE (1-800-694-7466)

    -Jason
  • blueburst4 Level 1 (0 points)
    Alright well I no longer have any music left in my iTunes, because I transferred it to my ipod and then deleted it from the computer i was using. As long as I go into itunes, right click the ipod, and hit Back Up, if I go back into itunes and hit restore, all of my files should be saved, correct? And then I just need to go back in and hit "Restore from back up." I'd just like to double check before I go ahead and reset it!