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Dropped frame error message. what to do?

I keep getting an error message about dropped frames, whilst I'm editing. The message is:

Warning - Dropped frames.

One or more frames were dropped during playback. If this occurs frequently, try:

- Turning off "Unlimited RT".
- Lowering your compression data rate.
- Closing open sequences.
- Lowering the preference for real time audio tracks.
- Increasing the speed of your system and/or disck drives and/or network connection.

This happens when I I bring in footaee from the Viewer, into the Canvas. I had been editing fine before this, and it's only started now, after editing about 4 miniDV tapes.

I have Unlimited RT turned off, it is on 'Safe' at the moment.
I have closed all other sequences, so that only the one I am editing in is open.

Otherwise, how do I lower my compression data rate? Will this affect the quality of the footage when I go to export? Or is it simply for viewing?

I believed I lowered the preference for real time audio in the RT dropdown button in the timeline and this didn't make any difference, I'm still getting dropped frames.

Also, I'm editing to a hard drive via USB and not firewire. Ccould this be part of the problem? A friend once told me I should never edit via USB, that it 's too slow.

Also, the memory of my mac is 2 GB.

If anyone can offer insight, I'd be greatfully appreciative!!

Paulina.

mac, Mac OS X (10.4)

Posted on Dec 29, 2008 9:38 PM

Reply
14 replies

Dec 30, 2008 3:39 AM in response to pea

Shane's probably sleeping right now, so I'll jump in, if you don't mind.

USB is not a streaming protocol. Firewire is a streaming protocol. That means that data from a USB port will send bursts of data, rather than stream. The time periods between the bursts, however short, can cause the dropped frames warning.

Until you replace the USB enclosure with a firewire enclosure, you could disable the dropped frames warning in User Preferences (under the Final Cut Pro menu). Un-check the "Warn about dropped frames on playback" box (or whatever the exact wording is). That won't fix the underlying problem, only mask it. In fact, it could cause audio-video sync problems. But at least you wouldn't be annoyed by those warnings, and that might be enough to keep you editing, rather than stopping to restart the Timeline.

Do not un-check the other two warning boxes (for capturing and for Edit to Tape).

Your Profile doesn't say what type of Mac you have. If you have a MacPro or a G5, you could install additional hard drives inside the computer to handle your media files instead of the external enclosure. That might be less expensive.

In fact, you might be able to remove the hard drive inside that USB enclosure and install the drive inside your computer, depending on the type of drive and the type of computer you have. If you have a laptop or an iMac, that wouldn't work.

FWIW. YMMV.

Dec 30, 2008 3:51 AM in response to Brian Conner

One more point:

If you disable the "Warn about dropped frames during playback", then you can set the Timeline to Unlimited RT and lower Playback Video Quality and Playback Frame Rate.

Then Final Cut will playback at lower quality and frame rate, intentionally dropping frames to maintain real-time playback, and not stop to warn you about the dropped frames.

Dec 30, 2008 3:04 PM in response to Brian Conner

Hi Brian, Thanks for your suggestions. I do prefer to keep the playback video quality at the highest that I can. Do you have any other suggestions?

Also, I just checked both my hard drives this morning and the hard drive I'm actually editing to is a Firewire, not Usb! So that can't be the problem!

Dec 30, 2008 9:38 PM in response to Brian Conner

I completed the test and not exactly sure what the results show.

Paulina Toro/DiskWhack Test - 8192.0 MB

Write: 32.3 MB/s
Read: 38.8 MB/s

Do you want me to copy and past all the numbers that appear when I click on "Text" button?

There are 7766 frames with corresponding Read and Write numbers.

What exactly does test show or prove?

Many thanks for your help Brian.

Dec 31, 2008 4:49 AM in response to pea

Those are some pretty low numbers. Not low enough to directly cause dropped frames on DV material, but they might be indicators of a problem.

Tell us about your FW drive. Make & model? Capacity in GB? How full in GB?

Also, tell us about your Mac. What model? How large in GB is the internal boot drive? How full in GB is it? Any other hard drives in it? (If it's an iMac or a laptop, that does not apply.) More details are better.

What version of Final Cut? What version of the OS? What version of QuickTime?

Please answer all these questions so we don't slow the troubleshooting process down. Thank you.

Dec 31, 2008 5:55 PM in response to Brian Conner

My FW drive is a Lacie. Unfortunately I bought it a few years ago and I don't have the box or any papework for it. Is there any way to determine what model it is?

The capacity is 232.74 GB.
I have used 110.27 GB, so there is 122.47 GB available.

My mac is an iMac G5, it's a PowerMac 8,2, and PowerPC G5 (3.1). It has 2 GB memory. I bought it at the end of 2005.

Capacity of the internal drive is: 148.92 GB
Available: 15.65 GB
Writable: Yes
File System: Journaled HFS+

There are no other hard drives in it. I ahave two external hard drives connected to my Mac at the moment, one is the Firewire Lacie that I'm editing to, and the other one is a USB WD hard drive (that I am not editing to right now).

The version of Final Cut I am using is 5.0.4. OS is 10.4. Quicktime is 7.0.0

Any other info I can provide?

Jan 1, 2009 5:54 AM in response to pea

Most hard drives begin to slow when more than 50 to 60 percent full.

That statement communicates the point, but to be more accurate, when the read-write heads inside hard drives are writing-reading to-from the outer tracks on the platters, they are exposed to more surface area than when writing & reading from the inner tracks. The result is that, generally speaking, the throughput, in MB/sec, on the innermost tracks is about half what it is on the outer tracks.

So, when writing or reading from the middle tracks, there is a point at which the throughput begins to decrease noticeably. Usually, that point is at about 50 to 60 percent of the way between the outermost and innermost tracks.

So, in real life, it isn't always a question of how full the drive is, but where on the platters the data needs to be written to or read from that determines the drive's throughput for that file.

Then there's another matter that happens as the drive fills up. In real life, the drive doesn't usually fill linearly, but rather, new files are written, then some files are deleted, then new files are written, etc.

So, when you go to write (save) a new media file, at a certain point in time there might not be enough contiguous room anywhere on the disk to write the entire file in one piece. It has to be broken up into more than one piece, all over the platters. When files are broken up a lot, it can then result in lower than normal throughput when the files are then read as you play them back.

That's because the heads need to do a lot of extra seeking on the platters for the various pieces of the file. That can also result in dropped frames if it's severe enough. Mac OS X tries to keep files on the platter in as few pieces as possible, even moving bits of data after a file has been saved. But it does happen.

When it's the boot drive, then something else comes into play. The OS sometimes needs to write files to disk rather than to RAM. If the disk is full and fragmented, then that process takes longer, and can also result in dropped frames, if it's severe enough.

So, offload a bunch of files, then test the boot drive with Kona System Test and see how it's performing. Then try Final Cut again and see it there's any improvement. There might be, but there might not be. We're troubleshooting here, which means we're trying to find what doesn't fix it in order to discover what does what.

Capiche?

Jan 1, 2009 10:29 PM in response to Brian Conner

Thanks for that info. I managed to delete some data, and brought my availability of my internal drive to 32 GB and I have now been able to edit for the past hour, which is a huuuge improvement, with NO dropped frames warnings! I'll keep editing and if I have no problems in the next few hours, I'll consider the problem solved!

Thanks heaps Brian!!

Dropped frame error message. what to do?

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