Correct ITunes version for Windows 2000 and Nano

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Level 1

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Correct ITunes version for Windows 2000 and Nano

My daughter just got a Nano for x-mas and is not recognized by old I-tunes software. I assume I need a newer version. However, 8.x that is advertised as latest version does not mention Windows 2000. I can't find any info on what version of ITunes I need or if there is one even compatible with both 2000 and the Nano. Can anyone tell me? I am incredibly frustrated by the lack of info on this and the lack of info in the user's manual. I see there are several different versions/generations of Nano, but have no idea how I am supposed to know what I have. I am not computer illiterate, but find this site poor at explaining questions like; how to tell what generation of Nano one owns, what version of I Tunes is necessary to synch with that version of Nanao, and is that version of ITunes compatible with ones operating system.

Can someone tell me what version of ITUNES I need (or if it is even possible)and where I can find it? Thank you if anyone can provide this info that Apple chooses not to make easily accessible.

Compaq presario, Windows 2000

Posted on Dec 29, 2008 9:34 PM

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Answer 1

Chris CA

Level 10

82,513 points

Dec 29, 2008 9:50 PM in response to koho

You need iTUnes 8 to use the new nano.
You need XP or Vista to run iTunes 8.
It will not run with Windows 2000.

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Answer 2

Dec 29, 2008 10:04 PM in response to koho

Information on iPods can be found here

http://www.apple.com/support/ipod/

Match the picture with your Nano and go from there for additional info.

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Answer 3

koho Author

Level 1

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Dec 30, 2008 10:41 AM in response to Chris CA

So does this mean the IPOD is useless unless I get a whole new operating system so I can get the latest ITUNES?

I also found a fact sheet about what to do to re-install USB drivers if the IPOD isn't recognized by the computer (which it isn't), followed the instructions and it still is not recognized! Is there a place those drivers can be downloaded so I could try something other than ITUNES for putting music on?

I still contend that MAC does a horrible job of explaining these issues to people when they are buying. I've spent about 4 hours looking at help pages and have yet to see one that mentions minimum system requirements (ie Windows 2000 is not supported) and what, if anything can be done about it. I spent about a half hour trying to locate an e-mail help/customer service address to ask these questions and let them know about my frustration, but all I could find was the phone number, for which I only get one call! I don't have time to spend this much time trying to track this info down. My first computer was a MAC and talked for years about how great they were, but this lack of easy access to basic info/customer service has soured me on them. Sorry about the rant. Thanks for any help. While I am not a computer nerd, I work with them enough to know how to get around.

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Answer 4

Chris CA

Level 10

82,513 points

Dec 30, 2008 11:14 AM in response to koho

The system requirements are listed on the outside of the iPod box.

It may be possible (I don't know) to use the 4th gen nano iPod with a different program other than iTunes in Win 2K but the OS is where all the drivers are installed.
You can look over at www.ilounge.com

I still contend that MAC does a horrible job of explaining these issues

p.s. Mac is an operating system and a computer. Apple is the company which makes them.

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Answer 5

Jan 1, 2009 7:03 AM in response to koho

Normally the system requirements can be found in the Technical Specifications of the device. That's true for the Nano as well. Starting from the link I gave your earlier you should be able to traverse to the Tech Specs with a few mouse clicks and see that for a 4th generation Nano the Windows system requirements are:

PC with USB 2.0 port
Windows Vista or Windows XP Home or Professional with Service Pack 3
iTunes 8 or later

It's rare that the specs on a device will tell you what the OS the device DOESN'T support. So in your case the omission of Windows 2000 means that Windows 2000 is not supported.

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