Need email alert on iphone.

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Need email alert on iphone.

I have my emails from work fowarded to my iphone gmail account and I am not getting an alert sound or vibration, only way to see is if I go to mail, and then it pops up. Please help.

Posted on Dec 30, 2008 5:57 AM

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Answer 1

dherron

Level 1

97 points

Dec 30, 2008 6:13 AM in response to BranGib

The only thing that I can think of is that your incoming Mail alert is switched off...

Go to SETTINGS> SOUNDS> NEW MAIL - swipe the OFF button to ON.

This will make your iPhone bleep every time you get new Mail.

Hope this is helpful 🙂

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Answer 2

rkkeller

Level 1

137 points

Dec 30, 2008 6:37 AM in response to BranGib

Yes, that soft barely audible tone in a soundproof room :> is all there is.

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Answer 3

BranGib Author

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Dec 30, 2008 6:53 AM in response to dherron

Thanks for your help, I did go to sound settings and new mail alert is switched on, am i supposed to be able to get the alert even if I am on sleep mode?

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Answer 4

Dec 30, 2008 6:55 AM in response to rkkeller

That's it; I normally keep the phone on silent, the vibration alone is adequate for me (without the annoying sounds).

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Answer 5

BranGib Author

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Dec 30, 2008 6:57 AM in response to rkkeller

the sound is fine, but im only getting the aleart if I open my mail, it then connects searches for mail then makes the sound, I dont get it if I am on sleep mode or even in another application.

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Answer 6

deggie

Level 10

167,543 points

Dec 30, 2008 6:57 AM in response to BranGib

Yes you should, but what are your fetch settings for mail? If it is every 15 minutes then you will get the alert at that time if you have mail. If you are set to manual you will only get the alert when you check your mail.

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Answer 7

dherron

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97 points

Dec 30, 2008 7:09 AM in response to BranGib

Yes, if you've a blank screen (or your iPhone's sleeping) then your phone should still bleep, just like a Text will still bleep.

Also check your FETCH settings, see if it's fetching your emails every 15 minutes, 30 minutes or Hourly - make sure your not set to MANUAL because it will not bleep then...

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Answer 8

Dec 30, 2008 7:02 AM in response to BranGib

See the above post regarding the "fetch" settings. If you set it for "every 15 minutes" it should alert you when it receives mail, even if it's sleeping.

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Answer 9

BranGib Author

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Dec 30, 2008 7:04 AM in response to dherron

Oh thank god, found it, thanks a bunch, this is probably a stupid question, there is no way to get to to fetch quicker then every 15 mins is there?

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Answer 10

deggie

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167,543 points

Dec 30, 2008 7:06 AM in response to BranGib

You can change to Yahoo, MobileMe, or Exchange mail and have Push mail, but fetching more often than every 15 minutes will really drain the battery in a hurry. If your work is using Exchange/Activesync will they not set an account up on your iPhone?

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Answer 11

dherron

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97 points

Dec 30, 2008 7:06 AM in response to BranGib

Nope 😟

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Answer 12

deggie

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167,543 points

Dec 30, 2008 9:30 AM in response to dherron

Set up a Yahoo push email account just for your work mail.

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Answer 13

Dec 30, 2008 9:37 PM in response to BranGib

There seems to be a bug in the current iPhone software. After the phone has been on for a while, the notifications fall silent. Resetting the phone fixes it for a while.

Hopefully Apple will fix this in the next release.

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Answer 14

deggie

Level 10

167,543 points

Dec 31, 2008 9:16 AM in response to AndreTheGeek

Not happening on mine and two others that I know of. Sure you don't need to have your iPhone looked at?

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Answer 15

Dec 31, 2008 12:35 PM in response to deggie

I believe that this is a known problem with the current 2.2 version. I have my mail app set to fetch every 15 minutes with sound, but it rarily ever emits a sound. However, there are times (random?) were it works. I have seen other posts in this forum talking about this issue. There seems to be no resolution as of yet.

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