Mail takes considerably long time to download attachments
Hello,
Wondering if anybody has run into a solution for this problem:
Mail (Version 3.5, build 930.3) takes a VERY, VERY long time to download any attachments. I am using only ONE account - MobileMe.
Whenever I receive a message with an attachment (from Mac or PC) that is over 100K, Mail just crawls to a near stop when trying to download it. In fact, if the attachment is over 1MB, there is an excellent chance that the Mail program will hang altogether. I commonly will have to force quit the Mail application in order to get it working on the download again. THIS is the real problem. All other "text-only" messages come in at a normal speed and render almost instantly. In a message where there is a large attachment, the message and it's contents appear almost instantly, but the attachment(s) sits at the bottom, middle, or top of the message and remain "greyed out" while downloading. I get no indication that the attachment is downloading from the server in the mail activity pane either. It just sits there blank. Eventually the image will appear in the body of the message, but only if I click on another message in my inbox and then "click back" to the attachment message.
I just sent myself a message as a test. It was a 4.5MB Tiff file. It sent out from my account in about 45 seconds (ending in the "Swoosh" sound.) When Mail detected the new message a few seconds later, the download from MobileMe's servers took an astonishing 14 minutes to completely download and render in the body of my message. I can see no rhyme or reason as to why this is happening, but it has been present for over a year, even through OS updates, mail rebuilds, optimizations, and IMAP settings alterations.
The same download speed can be achieved on my wife's iPod Touch. Very fast.
The really strange thing is that my iPhone does NOT do this. I sent the same image again to my account and checked my mail with my iPhone instead. It took the same 45 seconds to send the image, but the iPhone was able to download and display the image in the iPhone mail App in just over a minute. This is using the exact same internet connection in my house, not Edge or 3G.
I have rebuilt my mailbox, deleted all accounts and settings, and have started from scratch several times. I am beginning to think that this is either an issue with the OS, or a major problem with my Mail application itself.
Any ideas on what may be causing this? I am using the standard MobileMe IMAP account settings that are provided when you set up a new Mail account.
Thanks for any help you can provide - this is driving me crazy. I have had to tell all of my friends to NOT send me any messages over 1MB or it will destroy my mail application for several minutes.
Message was edited by: nekosaur
Wondering if anybody has run into a solution for this problem:
Mail (Version 3.5, build 930.3) takes a VERY, VERY long time to download any attachments. I am using only ONE account - MobileMe.
Whenever I receive a message with an attachment (from Mac or PC) that is over 100K, Mail just crawls to a near stop when trying to download it. In fact, if the attachment is over 1MB, there is an excellent chance that the Mail program will hang altogether. I commonly will have to force quit the Mail application in order to get it working on the download again. THIS is the real problem. All other "text-only" messages come in at a normal speed and render almost instantly. In a message where there is a large attachment, the message and it's contents appear almost instantly, but the attachment(s) sits at the bottom, middle, or top of the message and remain "greyed out" while downloading. I get no indication that the attachment is downloading from the server in the mail activity pane either. It just sits there blank. Eventually the image will appear in the body of the message, but only if I click on another message in my inbox and then "click back" to the attachment message.
I just sent myself a message as a test. It was a 4.5MB Tiff file. It sent out from my account in about 45 seconds (ending in the "Swoosh" sound.) When Mail detected the new message a few seconds later, the download from MobileMe's servers took an astonishing 14 minutes to completely download and render in the body of my message. I can see no rhyme or reason as to why this is happening, but it has been present for over a year, even through OS updates, mail rebuilds, optimizations, and IMAP settings alterations.
The same download speed can be achieved on my wife's iPod Touch. Very fast.
The really strange thing is that my iPhone does NOT do this. I sent the same image again to my account and checked my mail with my iPhone instead. It took the same 45 seconds to send the image, but the iPhone was able to download and display the image in the iPhone mail App in just over a minute. This is using the exact same internet connection in my house, not Edge or 3G.
I have rebuilt my mailbox, deleted all accounts and settings, and have started from scratch several times. I am beginning to think that this is either an issue with the OS, or a major problem with my Mail application itself.
Any ideas on what may be causing this? I am using the standard MobileMe IMAP account settings that are provided when you set up a new Mail account.
Thanks for any help you can provide - this is driving me crazy. I have had to tell all of my friends to NOT send me any messages over 1MB or it will destroy my mail application for several minutes.
Message was edited by: nekosaur
Aluminum iMac 2.0 GHz Intel Core 2 Duo, Mac OS X (10.5.6), 4.0 GB RAM, HughesNet Broadband Satellite Internet