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[SOLUTION]Mail does not quit or show old messages after 10.4-10.5 migration

I work for an Apple Specialist in California and have found a solution to this relatively common issue. There is an interesting bug with mail I found that happens occasionally in a 10.4 (Tiger) to 10.5 (Leopard) migration. This bug will cause Mail to be unable to quit and all your messages will not appear in the mail window. I don't know if this problem manifests in any other situation but a 10.4-10.5 migration. I have seen this problem more than once since the release of 10.5.6. To fix this issue:

1. Navigate to your Library folder inside your home folder.

2. Locate the Mail folder and drag it to your desktop.

3. Launch the Mail application.

4. Mail will now ask you if you want import your messages. DO NOT HIT CONTINUE YET.

5. Navigate back to your Library folder inside your home folder. Notice there is a NEW mail folder that was created. You cannot delete this folder yet because it is in use by mail so we will just rename this folder Mail2.

6. Drag your OLD mail folder located on your desktop to your Library folder located in your home folder.

7. Go back to the Mail application and click continue. Your messages and settings should import fine now.

8. Verify that your messages and settings imported correctly and quit Mail. Navigate back to your home Library folder located in your home folder and delete the Mail2 folder.

9. Launch the Mail application again and make sure everything functions correctly.

I found a fix to this by just messing around with the issue for awhile. I have found NO good resolutions online for this bug. Good luck to you all.

Macbook Pro, Mac OS X (10.5.6)

Posted on Jan 2, 2009 3:29 PM

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146 replies

Mar 28, 2009 2:12 PM in response to adamast

I had the problem mitgrating to Leopard, and followed Adam's text. Just thought I add some input and my experience

1. Navigate to your Library folder inside your home folder.

2. Locate the Mail folder and drag it to your desktop.

3. Launch the Mail application.

4. Mail will now ask you if you want import your messages. DO NOT HIT CONTINUE YET.
+(I never got this message, Mail just did something quickly and closed the dialog box)+

5. Navigate back to your Library folder inside your home folder. Notice there is a NEW mail folder that was created. You cannot delete this folder yet because it is in use by mail so we will just rename this folder Mail2.

6. Drag your OLD mail folder located on your desktop to your Library folder located in your home folder.
+(I copied it back in (option drag, and I am glad I did as I didn't follow step 8 and started over), a copy is left on the desktop)+

7. Go back to the Mail application and click continue. Your messages and settings should import fine now.
(go to File/import mail boxes..., choose OSX mail, then navigate to ~/library/mail)

8. Verify that your messages and settings imported correctly and quit Mail. Navigate back to your home Library folder located in your home folder and delete the Mail2 folder.
+(note that in Mail the the old mail will be in imported folders, that is OK, JUST QUIT mail and delete that Mail2 folder)+

9. Launch the Mail application again and make sure everything functions correctly.
+(now you see that all the mail in the import folder will be where it should be. All the mail folders in the import folder should now be empty. You can safely delete the import folder)+

I found a fix to this by just messing around with the issue for awhile. I have found NO good resolutions online for this bug. Good luck to you all.

[SOLUTION]Mail does not quit or show old messages after 10.4-10.5 migration

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