Iphone 3G 2.2 earpiece not working HELP PLEASE

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Level 1

20 points

Iphone 3G 2.2 earpiece not working HELP PLEASE

Hi, suddenly my iphone earpiece it´s not giving me sound. When I recieve a call people can hear, but I can´t. Also with the voicemail, I have to use the head phones, or the bluetooh. The only way to speak in a conversation with out the head phones it´s to use it in speaker mode. I have tried everything, plug and unplugged many times the headphones (it recognize the it doesn´t have it because when I put it out it says ringer and no headphones ringer in the iphone when I change the volume). The ipod part is working correctly, when I recieve a call or make a call, it stops. The mic is working fine.
Can somebody help me to find where can be the problem? I already reset it, two times, try the plug and unplugged thing, clean the jack trail

MacBook Pro 15, Mac OS X (10.5.6)

Posted on Jan 4, 2009 7:26 AM

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Answer 1

Jan 4, 2009 7:49 AM in response to Adrian Gomez

Tell us exactly how you reset it? Some people think that just turning it off and on is a reset and it isn't.

To reset the phone push and hold the sleep button and the sleep button at the same time until you see a silver apple, IGNORING the slide to turn off prompt.
That should fix your problem.

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Answer 2

Adrian Gomez Author

Level 1

20 points

Jan 4, 2009 9:14 AM in response to Dynamite DJs

No, I restore the phone to factory setting already, I didn´t make the back up, I put as a new iphone, and try to use it with no extra apps, and still not working, how does this part can get damage and everything still working correctly?, I still using it as a phone with the headphones when I not alone and with the speaker when nobody is around, I don´t have an apple store near me, so I have to send it to them by mail, so, I want to do everything I can before to do that.

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Answer 3

Jan 4, 2009 10:43 AM in response to Adrian Gomez

Sounds like you have done everything you can. If the standard troubleshooting steps do not resolve it which in order are; power your iPhone off and on, reset, restore with iTunes from your iPhone's backup, and restore your iPhone as a new iPhone or not from your iPhone's backup, the next step is calling AppleCare or make an appointment at an Apple store if there is one nearby.

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Answer 4

Adrian Gomez Author

Level 1

20 points

Jan 4, 2009 10:51 AM in response to Allan Sampson

thanks, well, I not the only one who has this problem, hope the apple fix it

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Answer 5

Jan 4, 2009 11:14 AM in response to Adrian Gomez

You're welcome.

I venture to say you are not the only one who has experienced this problem, but this is what the warranty is for.

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