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Can't set-up SBCGlobal.net email account

4632 Views 4 Replies Latest reply: Jan 4, 2009 10:17 AM by Donald Palmer RSS
BeBeHart Calculating status...
Currently Being Moderated
Jan 4, 2009 8:07 AM
Hi, I'm very new to a Mac & not very computer literate. I've gotten as far as the incoming mail server page. I get an error message POP server "mail.sbcgloba.net" is not responding..... I really have no idea what I'm doing. Can someone help me out?
G5, Mac OS X (10.5.5)
  • iBod Level 7 Level 7 (29,340 points)
    Currently Being Moderated
    Jan 4, 2009 8:15 AM (in response to BeBeHart)
    Hi,

    mail.sbcgloba.net


    Is that a mistake? Or did you really mean mail.sbcglobal.net ?
    iMac G5 20" 2GB RAM, Mac OS X (10.4.11)
  • iBod Level 7 Level 7 (29,340 points)
    Currently Being Moderated
    Jan 4, 2009 9:48 AM (in response to BeBeHart)
    Hi,

    Ok. If the error message you posted before is correct, then it looks like you have mis-typed the SMTP server used for your account.

    There should be a lowercase 'L' in there. i.e: mail.sbcglobal.net

    In Mail, go into it's preferences via Mail menu item > Preferences, select Accounts and check to see what SMTP setting you have it there. If it's missing the 'l' at the end of 'global' add it in, close the preferences (saving any changes if Mail asks you) and then retry sending an email.
    iMac G5 20" 2GB RAM, Mac OS X (10.4.11)
  • Donald Palmer Level 4 Level 4 (2,170 points)
    Currently Being Moderated
    Jan 4, 2009 10:17 AM (in response to BeBeHart)
    If you still can't set it up, post back and I'll see if I can help, I have the sbcglobal mail settings on my computer.
    MacPro, Mac OS X (10.5.6)

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