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User profile for user: Daniele Boggi
Daniele Boggi Author
User level: Level 1
15 points

Problems with mouse pad on MacBook Pro, HELP!

Hi, I recently left my MacBok Pro on the floor and it got trodden on (the MacBook was open and it got trodden on in the bottom left hand side zone on the keyboard/mouse pad section) by accident and since then it has slowly become worse and worse to use the mouse pad. Its now got to the stage where if I lean on the left and sometimes on the right hand side of mouse pad whilst using navigating it will actually select something on the screen without me even clicking the mouse pad button!!
Also, the button itself doesn't click like it use too. I know this sounds weird but now all I have to do is just touch the pad lightly and it makes a selection! It justs makes working on my MacBook Pro impossible now!!
Can anyone suggest anything? Should I try opening up the Mac myself or would it just be best to take it somewhere to get it repaired? I have had my MacBook Pro for nearly 2 years.
Does anyone know what kind of price I would be looking at to get something like this fixed? Does anyone know a good repair shop in Central London?
Also, I do all my internet banking/home accounts etc on my Mac, if I took it in to be repaired how would I know that all my data would not be accesed?
Sorry for all the questions!
Please help me!!
Dan

MacBook Pro, Mac OS X (10.4.10)

Posted on Jan 4, 2009 11:36 AM

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2 replies
User profile for user: S.U.
S.U.
User level: Level 6
9,595 points

Jan 4, 2009 2:59 PM in response to Daniele Boggi

If you are worried about sensitive data being accessed when you send in a computer for repair, you should probably at least have it in an encrypted disc image. You should also have everything backed up on an external drive, just in case they end up wiping your drive while troubleshooting.

Do you have a firewire external drive? If so, you can use a cloning program like Super Duper to create a bootable clone of your internal hard drive. If you are really worried about your data, you can then erase the internal drive and just reinstall the OS from your original discs. Then when you get your Mac back, you can just re-clone to the internal drive. Or you can restore from Time Machine if you are using Time Machine for backups.

It is always good practice to not make it too easy for someone to access your sensitive data on a computer. And to keep a current backup.

Good luck!
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Problems with mouse pad on MacBook Pro, HELP!

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