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User profile for user: Tedology
Tedology Author
User level: Level 1
5 points

iTunes not starting up when I plug in iPhone

Hi all,

I have a couple of issues/questions which I may be related.

When I connect my iPhone, two things happen:

1. I get a pop-up-something about "Camera detected" and what action do I want to take? Then it lists things like Photoshop Elements, etc. How I can have this NOT pop up?

2. iTunes doesn't start automatically to sync. I have to start iTunes and THEN it will sync.

Is there any way to fix the above issues? 🙂

Thanks very much!
Ted

Macbook Pro1,2, Mac OS X (10.4.8), 2.16 GHz, Intel Core Duo, 17" Display, Bus Speed: 667 MHz

Posted on Jan 5, 2009 9:17 PM

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User profile for user: Craig Baron
Craig Baron
User level: Level 3
685 points

Posted on Jan 5, 2009 9:34 PM

1. Try opening Image Capture and set the preferences for the desired action when you attach a camera (i.e., open iphoto). Also, if you erase all the photos from the camera roll (after downloading them) you may find it doesn't open anything.

2. Check itunes preference > devices and see if "disable automatic syncing" is checked.
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User profile for user: Craig Baron
Craig Baron
User level: Level 3
685 points

Jan 5, 2009 9:34 PM in response to Tedology

1. Try opening Image Capture and set the preferences for the desired action when you attach a camera (i.e., open iphoto). Also, if you erase all the photos from the camera roll (after downloading them) you may find it doesn't open anything.

2. Check itunes preference > devices and see if "disable automatic syncing" is checked.
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User profile for user: Allan Sampson
Allan Sampson
User level: Level 10
123,677 points

Jan 6, 2009 12:54 AM in response to Tedology

Regarding your 2nd problem, you need to check if "iTunes Helper" is in your login items at startup.

System Preferences > Accounts under Login Items for your login account.

If the iTunes Helper is not available as a login item for your account and you have selected automatically sync when this iPhone is connected under the Summary tab for your iPhone sync preferences, deselect this and then select Apply. Reselect automatically sync with this iPhone is connected and if the iTunes Helper is not installed, you should be prompted if you want to install it.
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User profile for user: Tedology
Tedology Author
User level: Level 1
5 points

Jan 6, 2009 5:43 AM in response to Allan Sampson

Craig and Allan,

Thanks very much for taking the time to respond to my question.

I should have mentioned that I am running Windows XP on a PC. 🙂

That being said, I'm not sure where to find "Image Capture", or is that just a Mac program? I did a search on Windows and couldn't find anything.

Allan, I did run msconfig and checked the box to have iTunes Helper start up with the PC, and that did solve my problem regarding iTunes not automatically starting up.

I just need to figure out about the "camera" issue. 🙂
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iTunes not starting up when I plug in iPhone

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