Sending HTML email with iPhone with Exchange

Question

Level 2

272 points

Sending HTML email with iPhone with Exchange

Can anyone confirm the way the iPhone sends email with Exchange. We have a disclaimer that attaches to all emails. This discalimer is HTML and is processed on the Exchange server. Anything that sends via Exchange gets processed whether from Outlook Web Access, Blackberry or Outlook itself. However, the iPhone sends out its message with no signature or disclaimer. Any ideas?

Barry

MacBook Pro, Mac Mini, Mac Pro, iPhone, Mac OS X (10.5.6)

Posted on Jan 6, 2009 12:59 PM

Reply

Answer 1

LenH

Level 2

395 points

Jan 6, 2009 7:36 PM in response to Barry Keel

The iPhone can send email via POP, IMAP and ActiveSync. What method are you using? What version of Exchange and what method are you using to add the disclaimer?

Reply

Answer 2

Barry Keel Author

Level 2

272 points

Jan 6, 2009 9:09 PM in response to LenH

I am using Active Sync. Pop and IMAP are disabled. The disclaimer is applied by Ninja Email Security for Exchange by Sunbelt Software. The disclaimer is policy based against a users mailbox. It works with everything we have tested except the iPhone. It is like the iPhone is sending a plain text message and the disclaimer is not applied to a plain text message. However, OWA sends as plain text and it is applied as html from OWA. We are using Exchange 2003 SP2 and server 2003 SP2.

Reply